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Old 11-12-2008, 06:45 PM   #1 (permalink)
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Default Browser Doesn't work on BB Bold from ATT!

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Hey all,

I just got my blackberry bold yesterday and my phone's browser has not been working since. Everytime I put in a web adress and press the enter key it stays on "requesting..." unter the blue bar goes to the end and finally it gives me an error message:

"A Communication failure occurred with the selected Mobile Data Service. THe server may be busy, please try again later."

A tried hard resets, and re-sending my service books via the BIS page from AT&T. The weird thing is that all my other data services work, including MediaNet, and Opera Mini whom both access the web fine, but I need the broser to be able to download items OTA.

Can anyone help me with this?

THanks
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Old 11-12-2008, 07:54 PM   #2 (permalink)
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This sounds like a similar situation to what I had. Some things would work, but others would not (could send out PIN msgs, but not receive). Bad news? Had to replace my Bold on day #1. Call up tech support, they will probably have you erase a lot of the service books and try some things that you can't do without going through them.
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Old 11-12-2008, 08:42 PM   #3 (permalink)
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Quote:
Originally Posted by DUrdaneta View Post
Hey all,

I just got my blackberry bold yesterday and my phone's browser has not been working since. Everytime I put in a web adress and press the enter key it stays on "requesting..." unter the blue bar goes to the end and finally it gives me an error message:

"A Communication failure occurred with the selected Mobile Data Service. THe server may be busy, please try again later."

A tried hard resets, and re-sending my service books via the BIS page from AT&T. The weird thing is that all my other data services work, including MediaNet, and Opera Mini whom both access the web fine, but I need the broser to be able to download items OTA.

Can anyone help me with this?

THanks
Check your APN settings:

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Last edited by Thatzmister2u : 11-12-2008 at 08:44 PM. Reason: Didn't read the original question properly
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Old 11-13-2008, 01:44 AM   #4 (permalink)
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If the error states Mobile Data Service, then it is a BES issue.
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