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Old 11-16-2008, 02:06 PM   #21 (permalink)
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LOL Thanks, but the question was asked under the assumption that we all know how capitalism works and know what they legally can and can't do.

I was just looking for clarification on whether it's a store by store policy or corporate wide policy. Got my answer though.
lol wasn't directed at you mainly, mostly the people saying that we have to do this and that.
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Old 11-16-2008, 02:15 PM   #22 (permalink)
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I don't work in this industry, so I honestly don't know. But I have to ask this:

Do you not make any money by selling someone a phone at full (non-contract) price? Or do you just make MORE money if you sell the phone at a discount with a contract?
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Old 11-16-2008, 02:17 PM   #23 (permalink)
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I don't work in this industry, so I honestly don't know. But I have to ask this:

Do you not make any money by selling someone a phone at full (non-contract) price? Or do you just make MORE money if you sell the phone at a discount with a contract?
its different for every business, but in mine, we make a few dollars on an outright sale, independent of the price of the handset.

on an activation or an upgrade, we make a few dollars for the sale itself, and its added into another part of our commission, which makes us more money, and also added into another part, which makes us more money still.

on one outright phone sale, for instance, i make $4. if it was a new activation, the max i could make would be $15, and it would boost the amount i make on all the other sales. kinda like a pyramid scheme, where once the snowball gets rolling, there is no stopping it.
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Old 11-16-2008, 02:34 PM   #24 (permalink)
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And if you work were I work...

Outright - $4
Upgrade - $10-15 +Points on bonus worksheet
Activations - $20-30 +Points x2...
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Old 11-16-2008, 02:35 PM   #25 (permalink)
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However, the reason behind not selling the phone outright has to do with the contract not the money we make. ATT could give a shit about us. I make 40 cents on a free upgrade. its the contract ATT, or any carrier, carries about.
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Old 11-16-2008, 02:35 PM   #26 (permalink)
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And if you work were I work...

Outright - $4
Upgrade - $10-15 +Points on bonus worksheet
Activations - $20-30 +Points x2...
damn son! time to get me a job in dallas. haha
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Old 11-16-2008, 02:38 PM   #27 (permalink)
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I understand now. Thank you for clearing that up for me =)
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Old 11-16-2008, 11:23 PM   #28 (permalink)
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lol wasn't directed at you mainly, mostly the people saying that we have to do this and that.
I get where you're coming from. Uninformed customers are a pain. It's a ***** when you have money in hand and get shut down though. I'll be sure to make a few calls next time. Never had this problem with T-Mo though.
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