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Old 11-21-2008, 09:28 AM   #1 (permalink)
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I just got my Bold and I've been having a few issues with it:

1. Everytime I try to connect to the Internet and it's not on WiFi, I get the error: "This is a WiFi service. Please ensure your device has an active WiFi connection and try again." In Options, my Internet is set to "Hotspot" and there's no other option that I can switch it to. Yes, I have EDGE, it's enabled and I can see it.

I can't log into my T-Mobile account and resend service books to clear everything. My T-Mobile account shows I have a generic phone, instead of a BB. It's obviously because T-Mobile doesn't support it. I have tried setting to 2G & 3G and 2G Only. Doesn't help.

2. It's also not giving me the option to set up a regular email account from my server. I'm not on Enterprise, and I was still able to setup my account on all of my other Blackberries. I've downloaded Gmail and even Gmail doesn't work.

What do I need to do to get these issues fixed?

Thanks.
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Old 11-21-2008, 09:43 AM   #2 (permalink)
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Because T-Mobile does not support the Bold and probably never will they simply do not have the service books to get these features to work. There are some Work-arounds in a guide over at the Crackberry forums to enable these features on T-Mo with a Bold.
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Old 11-21-2008, 06:17 PM   #3 (permalink)
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Check page 5 of that link for a walk through. Works great, I did it to my new Bold in under 30 min this morning.
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