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Old 11-24-2008, 11:37 AM   #1 (permalink)
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Default password will not disable

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i have a blackberry storm on vodafone uk and has the password enabled and when i go into disable it it will not let me the word enable has a small red dot beside it how do i disable the password as it is driving me mad i have v4.6.0.126 on it it is a blackberry bold

Last edited by glenburn : 11-24-2008 at 11:41 AM.
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Old 11-24-2008, 01:04 PM   #2 (permalink)
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Is this YOUR BB or did you find it?

Is it on BES?
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Old 11-24-2008, 01:28 PM   #3 (permalink)
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its mine and what is BES
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Old 11-24-2008, 01:30 PM   #4 (permalink)
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If you're not on a BES account, then you most likely have encryption set on your media card. Encrypting the card locks the password enable/disable dropdown to enable. Disable encryption and the password lock should disappear.
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Old 11-24-2008, 01:31 PM   #5 (permalink)
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BlackBerry Enterprise Server. It's a means by which your BlackBerry can be connected to corporate mail servers. It also provides a means to secure many settings.

Did you purchase this second-hand? It appears there is a policy locking that option down.
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Old 11-24-2008, 01:38 PM   #6 (permalink)
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so can i get rid of it or not
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Old 11-24-2008, 01:53 PM   #7 (permalink)
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if i upgrade will that get rid of it
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Old 11-24-2008, 02:00 PM   #8 (permalink)
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You'll need to determine WHAT is locking it first. As another poster suggested, it may be an encryption setting. You have not answered the important questions yet.
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Old 11-24-2008, 02:02 PM   #9 (permalink)
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Check;

options>security>general settings: scroll to bottom and see if there is a policy indicated after IT Policy Name

And/Or

options>media card: encryption mode (what is this value?)
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Old 11-24-2008, 02:14 PM   #10 (permalink)
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it says default last updated 8 nov 2008 14:31 after It policy Name
and none after encryption mode
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Old 11-24-2008, 02:17 PM   #11 (permalink)
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Ok so I'm guessing you purchased this used, which you hadn't answered yet. There is a BES policy on the device, which means this was connected to a BES at one point.

If this is your device, and not on a BES currently, then you can remove the old policy;

Remove IT Policy
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Old 11-24-2008, 02:23 PM   #12 (permalink)
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got it of ebay but this is a bold not a curve
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Old 11-24-2008, 02:25 PM   #13 (permalink)
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The instructions are generic though a Curve may be used as an example
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Old 11-24-2008, 02:29 PM   #14 (permalink)
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is there a step by step guide anywhere
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Old 11-24-2008, 02:29 PM   #15 (permalink)
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Yes in the link I sent you 3 posts ago. Did you read it?
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Old 11-24-2008, 02:48 PM   #16 (permalink)
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Method 1: (Preferred)If you have any 8xxx device the best method for removing IT policy is to update it to OS 4.5 and you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. After you've upgraded to OS 4.5, simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will wipe, then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall. You can downgrade back to the old OS if you desire, too.

If your device is running OS 4.2 or lower you will need to do the following:

IS THIS WHAT YOU MEAN AND HOW DO YOU DO THIS AND WHERE DO YOU DO IT SORRY FOR BEING A PEST

Last edited by glenburn : 11-24-2008 at 02:49 PM.
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Old 11-24-2008, 04:36 PM   #17 (permalink)
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GOT IT your the man thanks and thanks again
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Old 11-24-2008, 04:37 PM   #18 (permalink)
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sorry was at lunch... glad you got it figured out
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