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Old 11-25-2008, 10:19 PM   #1 (permalink)
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Default Phone Softwareless? Problem

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I was updating my blackberry bold to the latest software, and during the process, for some reason, it lost connection. now my phone when turned on says reload software 507. i googled this and was told to remove the battery, connect the phone to the computer, and do a few other steps. when i connect my phone to my computer with no battery, it just shows a no battery symbol on the screen. can anyone help?
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Old 11-25-2008, 11:02 PM   #2 (permalink)
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Try with the battery in. You are correct, error 507 simply means no Operating System.
Download and install Desltop Manager to your PC, then plug in your BB to the USB, connected to your REAR PC USB port (not a hub or monitor port) and open Desktop Manager. You should be prompted to load the OS.

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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