11-26-2008, 02:12 AM
Join Date: Nov 2008
Location: San Jose, Capital of Silicon Valley
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| | Uncaught exception: -1
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I admit it: I'm not a technical BlackBerry god. BUT, I've been using them for years and years, and I've never (so far) seen anything like this.
I loaded and then unloaded a hunk of caller ID software (Privus). I unloaded it because, frankly, I couldn't make it work. BUT, when I deleted it ... somehow, some way, my PROFILES were also deleted. Not just the profiles, but the profile icon, too.
Now, before you suggest a hard reset ... been there, done that. Many, many times.
Is the icon just "hiding"? No. I've restored and moved around all the icons. It doesn't show up anywhere.
Does the phone ring? No. And, no alerts. No alarms. However, the sound files are all there.
When I start up from a hard reset, I get an error message: "Uncaught exception: -1" Just like that. And no profiles.
Any ideas?????? This is an out-of-the-box Bold, one week old today, from AT&T.
Thanks a bunch!
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