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-   -   Profiles and Exceptions (http://www.blackberryforums.com/general-9000-series-discussion-bold/161999-profiles-exceptions.html)

DonFL 11-27-2008 03:26 PM

Profiles and Exceptions
 
Had a question re exceptions in a profile, and how they work.

If I have a custom ringtone for a contact, will clicking the box under "use active profile except for", apply that ringtone no matter what the profile is set up for?

For instance, if I click the box, and have the vibrate profile selected, the ringtone will still come thru, and not vibrate, for that contact when they call?

And for a "loud" profile, it will just use the ringtone, rather than the ringtone I select for that "loud" profile.

Is that correct?

Caspan 11-27-2008 03:46 PM

Yes you get 2 options.... chose profile or profile and custom ring tone. You can set an exception that when on vibrate if an email comes from [email address] use profile loud. That way whatever the loud profile says to do it will do that for the message. There is another option to set a ring tone that must be used in conjunction with a selected profile that will just replace the default ring tone for the profile but you have to make sure that the profile you select has a volume set for the action you are adding an exception for.


Hope this clears it all up.. experiment with it so you understand it.

DonFL 11-27-2008 09:16 PM

That clears it up (it seems pretty intuitive, but wanted to check), and also throws in a few extra options I hadn't thought of. Thanks.

Caspan 11-28-2008 12:39 PM

No problem. It help if you are an on call person that you can leave your BB on night node but add exceptions from the boss number or system emails.

DonFL 11-29-2008 01:31 PM

Quote:

Originally Posted by Caspan (Post 1186301)
There is another option to set a ring tone that must be used in conjunction with a selected profile that will just replace the default ring tone for the profile but you have to make sure that the profile you select has a volume set for the action you are adding an exception for.

Thanks for clarifying this as I was ripping my hair out trying to sort out how I have a special ringtone play for a contact when on the "loud" profile, but then just vibrate, like everyone else would. I kept seeing that exception check box be checked for all profiles or none, so I now see what you are saying...the vibrate "trumps" the ringtone.

Caspan 12-02-2008 10:19 AM

Quote:

Originally Posted by DonFL (Post 1188476)
Thanks for clarifying this as I was ripping my hair out trying to sort out how I have a special ringtone play for a contact when on the "loud" profile, but then just vibrate, like everyone else would. I kept seeing that exception check box be checked for all profiles or none, so I now see what you are saying...the vibrate "trumps" the ringtone.

Yeah RIMs great idea to always vibrate first then ring.


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