I picked up my first BB last Wednesday, and have been learning how everything works. I have been told by people on the other end of my calls that my voice is muffled. Anyone else experience this, (and have a suggested fix), or should I take it back to the AT&T store for another? I have the rubber BB case on it, but my wife said she detected no improvement when I took that off.

i had the same problem with a case i bought, made the hole near the mic a little bigger and the problem was fixed. in your case however you're saying that it doesnt matter if the case is off or on. that could be the phone.

after I talked to my manager yesterday afternoon, (I work remote), and he said it was horrible, it was back to the AT&T store. Problem solved, although I have to tweak this one now.

My new Blackberry Storm sound was muffled...everyone was complaining. I went in and swapped it for another one...and "poof" problem solved. Apparantly some of the production has an issue with the mic. I will say the sound I hear is better too. Phew!

Well, my second Bold had a loose battery, causing it to reboot every time it was jostled slightly. Less than 24 hours after I got that one, I took it back and got my money back. Two junk Bolds in less than a week was enough for me to look elsewhere for my next phone.

Wirelessly posted

Sorry to hear that, the Bold is the best BB (cell for that matter) that I have ever used by far