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Old 12-02-2008, 12:17 AM   #1 (permalink)
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Default How to Synchronize Contacts

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My company uses Outlook Exchange Server. In order to have meetings on both PC and BB, I set to leave all stuff (email, contacts, meetings...) on server.

The problem I have now is that contacts on BB is different vs that on server. How can I synchronize them?

P.S.
I tried to receive all stuff on my local PC. But, at that case, meeting accepted by BB will stay on BB; otherwise go to PC. So, I don't when will be my next meeting.
Any solution on this except my way to save everything on server?

Thanks a lot!
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Old 12-02-2008, 10:22 AM   #2 (permalink)
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Are you accessing your email through a BIS server? Or are you on a BES?

If not your out of luck unfortunately(Syncing calendar stuff). Some people have found it neccessariy if they wish to keep to lists of contacts. Assign one set to be categorized under "Personal" and one under "Business"(I think the other option). Have outlook DM set to sync only one type of contacts.


...
BES will sync everything and I mean everything if your blackberry is configured correctly from outlook to the handheld except drafts
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Old 12-05-2008, 09:42 AM   #3 (permalink)
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I have my contacts organized into multiple "books". How can I sync by these books rather than the default contact database?

Last edited by grumpy old man : 12-05-2008 at 10:38 AM.
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Old 01-03-2009, 11:49 PM   #4 (permalink)
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Quote:
Originally Posted by scaevola View Post
Are you accessing your email through a BIS server? Or are you on a BES?

If not your out of luck unfortunately(Syncing calendar stuff). Some people have found it neccessariy if they wish to keep to lists of contacts. Assign one set to be categorized under "Personal" and one under "Business"(I think the other option). Have outlook DM set to sync only one type of contacts.


...
BES will sync everything and I mean everything if your blackberry is configured correctly from outlook to the handheld except drafts
I don't really know which one we are using. Looks our local IT doesn't know it. How can I find out the information?
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Old 01-04-2009, 03:11 AM   #5 (permalink)
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Wirelessly posted

Well a BES server has to be administered so if your IT does not know then you probably are not on BES. You could create a Google cal and sync one way to your Outlook and the other way to your BB...I kind of do that to get my BES Outlook calendar to Google and Outlook at home.
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Old 01-04-2009, 10:09 AM   #6 (permalink)
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when you set up desktop manager, did you set it up for Internet or Enterprise email? When you activated it, did you have to do an enterprise activation or did you go to the email setup icon or blackberry web page?

You're probably on BIS (internet) rather than enterprise. If that's the case, the only way I know of to sync contacts is using desktop manager. It would be able to get your global address book (at least when I used it it couldn't) so it would only get your contact that are in you Outlook Contacts folder and sync these with the Blackberry when you connect via USB/Bluetooth/Wifi(?).
Not sure about the multiple address books, I don't think this is supported as I haven't seen an option. I really don't use Desktop Manager.

I copied my contacts to Google and use Google sync. Doesn't help for Outlook but it works really well for me.

Regards-Michael G.
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Old 01-04-2009, 12:00 PM   #7 (permalink)
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Thanks. Yeah, I use desktop manager. It does not allow multiple address books. I've adopted a solution that at least allows me to sync all important contacts. Any contacts in Address Book B that are important get moved to Address Book A.
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Old 01-28-2009, 12:57 PM   #8 (permalink)
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Hello all...

Similar issue here. We are running BES and have a user with a Curve that has lost hundreds of contacts in Outlook. (down to 11). On the device, I see that there are two address books, one containing 11 entries, Wirelss Sync = Yes, the other address book shows 280 entries, Wireless Sync = Not Avail.

Have deleted and resent Desktop (Sync) to no avail.

Any thoughts on how to combine all these contacts, or how to change the Wireless Sync to = Yes, from Not Avail?

Thank you in advance,

Mike
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Old 02-02-2009, 11:39 AM   #9 (permalink)
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Bumpus.

Update: Backed up and wiped device. Deleted the address book with only 11 entries and restored, but the device was still showing multiple address books, one is "Desktop" the other is "Unknown". Desktop address book still showing Wireless Sync = Not avail.

Set "Unkown" address book to Wireless Sync = No and pulled batty on device.

On reboot, there is now only the "Desktop" address book, Wireless Sync = Yes

Outlook Contacts have not updated.

Thoughts?

Thanks!
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Last edited by SkiAz4Free : 02-02-2009 at 11:42 AM.
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Old 04-29-2009, 05:13 PM   #10 (permalink)
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Exclamation Multiple Address Books

Quote:
Originally Posted by SkiAz4Free View Post
Bumpus.

Update: Backed up and wiped device. Deleted the address book with only 11 entries and restored, but the device was still showing multiple address books, one is "Desktop" the other is "Unknown". Desktop address book still showing Wireless Sync = Not avail.

Set "Unkown" address book to Wireless Sync = No and pulled batty on device.

On reboot, there is now only the "Desktop" address book, Wireless Sync = Yes

Outlook Contacts have not updated.

Thoughts?

Thanks!
Anybody find a solution to this problem?

I have a user with the same problem.

We had to create a new Exchange Mailbox for this user and after activating his BB he had two address books.
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