I just got a Rogers Bold; when I started it up it worked fine. Then, when I upgraded the firmware to:
Package Version: 220.127.116.112
xxx8226; Applications: 18.104.22.168
xxx8226; Software Platform: 22.214.171.124
xxx8226; File name: 9000M_PBr4.6.0_rel292_PL126.96.36.199_A188.8.131.52_Roger s.exe
xxx8226; File size: 93.43MB
Then this happened:
The device cycled through these messages numerous time the finally it stopped but the email and sms icons disappeared. The Enterprise Activation option in the options menu disappeared too. I am not sure if other items disappeared or not.
I phoned Rogers (xxx8220;your call is important to usxxx8221;) support and was told that xxx8220;They are experiencing a higher than normal volume of callsxxx8221; but please stay on the line.
The tech told me that it was a known software issue and gave me a link to an upgraded
OS that turned out to be the same OS that I already had!!!
He said i should reboot about 6 -7 time the problem is solved!!! However, the Enterprise Activation option has never returned!
I upgraded the OS to Avea:
Package Version: 184.108.40.2061
xxx8226; Applications: 220.127.116.11
xxx8226; Software Platform: 18.104.22.168
xxx8226; File name: 9000M_PBr4.6.0_rel331_PL22.214.171.124_A126.96.36.199_AVEA. exe
File size: 93.55MB
But the problem is still there. I downgraded to Rogers latest OS and the problem is still there . . .
Any suggestions welcome . .
Should I return the handset . . . maybe itxxx8217;s a hardware issue??