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Old 12-04-2008, 01:52 PM   #1 (permalink)
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Unhappy Warranty issue with ATT bold

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Hi All,

Just got an unlocked ATT bold I drooped it on the first day and the screen went blank on the left side from top to bottom. and there is green and red lines there.

does anyone know if the warranty is void because I unlocked it? or should I lock it back to ATT before I call them or send it back?

will I have any problem since I'm not an ATT customer?

please help I cant wait to start using the bold!!

Thanks In advance,
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Old 12-04-2008, 01:54 PM   #2 (permalink)
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That's not a warranty issue. Warranties do not cover damage, only manufacturer defect. You might just have to buy a new LCD for $92 from Cellular Accessories - Motorola, 3G, Microsoft, LG, Acer, Dopod/O2, Nokia, Accessories Store, Samsung,
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Old 12-04-2008, 01:54 PM   #3 (permalink)
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If you didnt buy it through ATT with their contract Im pretty sure they arent going to fix it since you cant get insurance on it anyways. Besides warranty covers manufacturers defects not owner abuse.
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Old 12-04-2008, 02:26 PM   #4 (permalink)
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But to answer your question; no, unlocking the SIM does not void a warranty... generally speaking. But it doesn't appear you are qualified for warranty service anyway.
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Old 12-04-2008, 08:10 PM   #5 (permalink)
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How do you drop it on the first day??? how?? ever since I got my bold 2 weeks ago i have been treating it like a baby Always in the holster when im not using it... even if its not on me but on my desk or couch or anywhere its always in the holster. b. When I hold it out of the holster I make sure theres no chance of it falling I have learned from all the times I dropped my pearl how not to drop my Bold
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