Originally Posted by mase1981
i click on email settings
all i see is this:
send email to handland
save copy in sent folder
use auto signature
use out of the office reply
i dont see "Message Service" am i going to the wrong place?
The options that you are listing there sound like the BES message settings (none of my BIS accounts offer out of office or auto sig config on BB).
I have the same list, BUT before "Send email to handheld" I have a line right at the top saying "Message Services:" and mine is set to "Desktop" i.e. BES. Also right at the bottom of the list, after out of office auto reply, I have "Enable HTML email" and "Download images automatically"
I have 3 BIS accounts on the BB, and they all give me the options for:
Enable HTML Email
Download images automatically
Send Read Receipts
I'll have to have a think why some of your options are missing.
Have you tried logging into your provider's BIS config site, and resending service books?