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Old 01-08-2009, 06:49 PM   #1 (permalink)
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Hey guys, the screen to my Blackberry Bold is broken (doing the tie-dye thing). I guess this isn't covered under the AT&T warranty and I don't have insurance (didn't even know you could for smartphones). Do you all know where the best place to send the phone in and get this fixed online is? I guess I'm looking for the best price that will result in my phone being fixed, of curse. So far, the best I'm looking at is $145 @ Blackberry Bold Repair Parts and Service. Anyone seen better than that?

Thanks!
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Old 01-08-2009, 06:58 PM   #2 (permalink)
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You could try one of the BBF forum sponsors, like HorizonWirelessOnline.com - Horizon Wireless, The World’s Cellular Repair Center .
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Old 01-08-2009, 07:31 PM   #3 (permalink)
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Can you post a picture of your Bold?

I hate to break it to you, but this may be an internal issue, not a problem with the LCD. But on the bright side, if it is internal, maybe AT&T will cover that...
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Old 01-08-2009, 07:55 PM   #4 (permalink)
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Wirelessly posted

Quote:
Originally Posted by the_bidness
Hey guys, the screen to my Blackberry Bold is broken (doing the tie-dye thing). I guess this isn't covered under the AT&T warranty and I don't have insurance (didn't even know you could for smartphones). Do you all know where the best place to send the phone in and get this fixed online is? I guess I'm looking for the best price that will result in my phone being fixed, of curse. So far, the best I'm looking at is $145 @ Blackberry Bold Repair Parts and Service. Anyone seen better than that?



Thanks!
Go to this site cnn.cn

Buy a screen and install it your self

Its a piece of cake

There is a video showing you how to take the phone apart

I did it to my friends phone and it took me about 5 mins to do it



I think the are selling the screen for 99$ or something like that
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Old 01-08-2009, 10:17 PM   #5 (permalink)
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i heard that quite a few people had trouble installing the lcd from cnn. Makes me nervous to purchase it from them.
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Old 01-08-2009, 10:19 PM   #6 (permalink)
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Quote:
Originally Posted by IpodLover77 View Post
i heard that quite a few people had trouble installing the lcd from cnn. Makes me nervous to purchase it from them.
its the best place to buy parts from
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Old 01-08-2009, 10:22 PM   #7 (permalink)
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HowardForums: Your Mobile Phone Community & Resource - Blackberry Bold- Screen CNN?
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Old 01-08-2009, 10:27 PM   #8 (permalink)
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alright then dont buy it hehe
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Old 01-09-2009, 12:20 AM   #9 (permalink)
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i dont see a problem, with the cnn parts.

BlackBerry Bold 9000 OEM earspeaker grille and LED cover- Tools, Sony, Dopod/O2, Acer, LG, Apple, HTC, NEC, Panasonic, Nokia, Accessories
BlackBerry Bold 9000 OEM LCD screen w/ lens- Accessories Store, Microsoft, BlackBerry, SonyEricsson, BenQ-Siemens, Sony, Pana

just grab both of these.
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Old 01-09-2009, 02:25 AM   #10 (permalink)
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Quote:
Originally Posted by ScottMB4 View Post
Can you post a picture of your Bold?

I hate to break it to you, but this may be an internal issue, not a problem with the LCD. But on the bright side, if it is internal, maybe AT&T will cover that...


Here's the image. What happened was I went to the AT&T store where I purchased the phone 11/4. At first it seemed that the phone could just be replaced, but they called the AT&T repair center 20 miles away, which said they don't do the Bold yet.
Then, from the AT&T store I was at, I was put on the phone with someone nationally or internationally from AT&T. They said warranty doesn't cover the screen because it's two different shades of black when you turn it off. Everyone I talked to (the folks at the store, RIM) says this is a new exception to them (they said the questions about corrosion, the white dot etc. were common, but they hadn't heard of the two-shade test). Any advice?
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Old 01-09-2009, 03:08 AM   #11 (permalink)
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that looks like good old fashioned psychical damage to me.
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Old 01-09-2009, 08:12 AM   #12 (permalink)
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Quote:
Originally Posted by Midwinter View Post
that looks like good old fashioned psychical damage to me.
Does that mean sending it to a place like the ones we've been discussing will do the trick?
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Old 01-09-2009, 08:38 AM   #13 (permalink)
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if youre up to it. do it yourself.
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Old 01-09-2009, 09:57 AM   #14 (permalink)
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The LCD may be broken, but it almost looks like there could be another problem to go along with it. You said that when the LCD is turned off, there is an obvious dark spot?
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Old 01-09-2009, 10:57 AM   #15 (permalink)
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Quote:
Originally Posted by ScottMB4 View Post
The LCD may be broken, but it almost looks like there could be another problem to go along with it. You said that when the LCD is turned off, there is an obvious dark spot?
If you look at the picture above, the area of the screen that's black (when the phone's turned on) is a slightly darker shade of black than usual when the phone's turned off. I wouldn't say it's obvious--you can only see it when you hold it at a certain angle, and I didn't notice it until the person on the phone with AT&T warranty called my attention to it (and then subsequently told me it'd be $500 to fix the phone). But yes--short answer--the screen isn't all one color when you turn it off.
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Old 01-09-2009, 11:01 AM   #16 (permalink)
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Quote:
Originally Posted by the_bidness View Post
If you look at the picture above, the area of the screen that's black (when the phone's turned on) is a slightly darker shade of black than usual when the phone's turned off. I wouldn't say it's obvious--you can only see it when you hold it at a certain angle, and I didn't notice it until the person on the phone with AT&T warranty called my attention to it (and then subsequently told me it'd be $500 to fix the phone). But yes--short answer--the screen isn't all one color when you turn it off.
This will fix your issue:

BlackBerry Bold 9000 OEM LCD screen w/ lens- Accessories Store, HTC, LG, Dopod/O2, Motorola, BlackBerry, SonyEricsson, Nokia,
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Old 01-09-2009, 11:31 AM   #17 (permalink)
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Thanks! As far as installing that though, is that really (as in, really really) the type of thing a novice can do himself. I'm pretty good with gadgets and elctronics, but I've never opened one up before. Please advise
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Old 01-09-2009, 11:56 AM   #18 (permalink)
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Here's a video that shows the steps. It's pretty simple.

YouTube - Blackberry Bold 9000 disassembly
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Old 01-09-2009, 02:45 PM   #19 (permalink)
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I wouldn't be so quick to assume that this is only an LCD issue. However, I guess you don't have anything to lose so I would go ahead and replace it. Otherwise, maybe try calling tech support and getting replaced? Have you ever dropped the phone or anything?
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Old 01-09-2009, 03:50 PM   #20 (permalink)
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Quote:
Originally Posted by ScottMB4 View Post
I wouldn't be so quick to assume that this is only an LCD issue. However, I guess you don't have anything to lose so I would go ahead and replace it. Otherwise, maybe try calling tech support and getting replaced? Have you ever dropped the phone or anything?
Oh yeah, I did drop it (sorry, I must've thought that was assumed or thought I had said so already). But--honestly--it fell from about mid-thigh-height to the ground, so roughly two-feet (I'm 5'8"). I really don't think it's reasonable for a phone to not be able to withstand THAT. Hmpf.
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