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Old 01-15-2009, 07:02 AM   #1 (permalink)
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Default Blackberry Desktop Upgrade Problem

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Hi all,

I just upgraded my BB Desktop from 4.6 to 4.7. After the upgrade, each time i plug in my BB Bold to sync, the BB Desktop will always show "Task In Progress" - Checking for device application update, Please wait..."


Thereafter, it willshow Application Update Available - Blackberry 4.6 System Software, when i click Update Now, after a while of updating, it will shows;

Error - A fatal error has ocurred while updating your device software. Pls try again.

Thereafter after i cancel, then it could continue to sync my BB with my Outlook.

Can anyone help me to resolve this issue.

Thanks!
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Blackberry Desktop Upgrade Problem-bb-check.jpg  Blackberry Desktop Upgrade Problem-bb-update.jpg  Blackberry Desktop Upgrade Problem-bb-error.jpg  
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Old 01-15-2009, 07:12 AM   #2 (permalink)
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read this, for one thing:

http://www.blackberryforums.com/gene...-xml-file.html
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Old 01-15-2009, 07:13 AM   #3 (permalink)
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have you tried a battery pull then seeing if it will work?
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