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Old 01-17-2009, 04:48 AM   #1 (permalink)
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Hi Everyone


I know this is not too major but its really baffling me. Screen is showing 1 message, have checked everything, sms, mms, emails, voicemail etc there is nothing that has'nt been opened or listened to.

Any ideas please?


Many thanks

Sheila
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Old 01-17-2009, 06:37 AM   #2 (permalink)
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BAttery Pull.
Happens to me sometimes.
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Old 01-17-2009, 06:38 AM   #3 (permalink)
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Wirelessly posted (hope is everything!)

Have you checked the saved messages folder? Any missed calls?
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Old 01-17-2009, 07:00 AM   #4 (permalink)
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Yes I have checked saved messages, not sure what to do next, what is battery pu;;?

I am not new to Blackberry I am new to Blackberry problems.

Thanks again


Sheila
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Old 01-17-2009, 08:31 AM   #5 (permalink)
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Welcome to the forums!

Battery pull= remove the battery for 15-20 seconds, then put it back into the device. It may clear your phantom e-mail icon, and is generally a good "first step" in most troubleshooting situations.
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Old 01-17-2009, 10:52 AM   #6 (permalink)
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What happens is, I'll get an email, or two and view them, but if I act too fast or it was busy doing something else to start with, it will show the message icon, and yet there is no message.
Its the memory thinking there is still a message, battery pulling will sorta "reset" that, so it wont show it anymore.
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Old 01-18-2009, 06:30 AM   #7 (permalink)
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Thanks so much NDUB33, i took the battery out and lo and behold it worked. Now I am embarrassed that I didn't think of it before. Never mind, I have now established myself here and will be reading up on all the great tips.

Thanks again

Sheila
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Old 01-18-2009, 06:52 AM   #8 (permalink)
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Hey, I had this, but I had 3 inboxes. E-mail, sms and "messages" but I had the messages folder hidden
I had to unhide and read them
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