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Old 02-05-2009, 02:41 AM   #1 (permalink)
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Default Bold Water Damage - help! :(

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Arrrggg... about a week ago, I dropped my Bold into a pile of snow. The force of the drop made the back cover and battery pop out. I quickly dried it off and left the device disassembled for a few hours, then tried to turn it on to access damage (this was before I read all these threads about letting it fully dry out! I fully regret it!) The Bold would power up for a few minutes and the freeze and crash.

Once I realized I was doing it more harm than good, I disassembled it and left it near an air vent to dry. About 4-5 days later, I tried starting it up again and everything seemed to be working... with exception of a few of the keys! Some of the letters on the keyboard don't work, and the side buttons don't work.

Here's my question... what are the chances that the device hasn't completely dried out on the inside? I've read that people have opened it up and wiped the board down with alcohol/distilled water... or otherwise clean up the corrosion... and then it's good again? My fear is that there was some salt in the pile of snow that the device fell in...

The water damage indicators turned slightly pink but otherwise the device seems to be fully functional! I feel like this should be fixable... any thoughts?
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Old 02-05-2009, 06:10 AM   #2 (permalink)
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Wirelessly posted (Its All About the U!)

I am NOT optimistic for you at this pt.
if you have insurance, use it depending on your contract status.
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Old 02-05-2009, 07:54 AM   #3 (permalink)
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One of my users had there 8700 in there pocket when they were out in a rain storm. For the device to come fully back, it took 2-3 weeks in a plastic bag with silica gel and a heat source. After a week it was mostly there but water gets into really small places much faster than it gets out. I'd leave it another week or two.
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Old 02-05-2009, 08:37 AM   #4 (permalink)
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Wirelessly posted (Its All About the U!)

The suggestion above is fine if you can wait that long with the likelihood that it may not fix itself.
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Old 02-18-2009, 01:24 AM   #5 (permalink)
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i just thought i'd make a note here, for anyone else who might find themselves in the unfortunate position that i was in a few weeks ago... my blackberry has revived itself entirely after 2 weeks of sitting disassembled in a box of rice! be patient and give the device time to dry out... they are feisty and don't go down without a fight!
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Old 02-18-2009, 09:49 AM   #6 (permalink)
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I had a similar situation with an 8320 Curve. Water damage dried out, then some keys were almost completely not responsive.

The good news is that the problem got *mostly* better. I still have a few buttons that I need to push a bit harder but their condition definitely did improve and I continued to use the phone for a while without trouble.
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Old 02-18-2009, 01:01 PM   #7 (permalink)
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yep similar situation. Dropped mine in the toilet bowl,took out battery and sim card, let it dry for about a week and it worked perfectly. Didnt use rice,or any heat source or anything. I just let it dry out...and it was like underwater...I consider myself lucky seeing as what others have written.
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Old 02-18-2009, 06:04 PM   #8 (permalink)
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thanks jazo for sharing your experience and giving others hope!
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Old 02-18-2009, 06:28 PM   #9 (permalink)
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Congrats Jazo I wasn't to optimistic for you.

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