BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-08-2009, 04:55 AM   #1 (permalink)
New Member
 
Join Date: Feb 2006
Model: 9000
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problems with Browser & OS Stability on AT&T

Please Login to Remove!

I upgraded from an 8700C 6 weeks ago and have had a very disappointing experience. I've already replaced one BB Bold and am going to have to replace a second or go back to my 8700. Several times a week, the BB spontaneously reboots. The browser regularly hangs, and when rebooted manually will connect to a couple of addresses before it hangs again. The wifi often works at home, but never at AT&T websites at Starbucks. Other times, the wifi icon will light up as if it is connected, but the connection works at EDGE speeds.

All-in-all, the experience has been disappointing. All I can say positively about the experience is that when I went to exchange my first unit at a local AT&T retail outlet, they did it cheerfully and without complaint. Small consolation, I suppose.

Has anyone had similar problems? Are there settings I could try that would solve these problems or should I just give up and switch to the way cooler iPhone?
Offline  
Old 02-08-2009, 06:19 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

what OS are you running? That could be one problem.
I think you have to logon to a hotspot such as those at Starbucks etc, its under wi-fi settings in the setup folder.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 02-08-2009, 07:08 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Mar 2005
Model: 9550
OS: 5.0.0.451
Carrier: Rogers
Posts: 202
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (9000)

Yeah, do the os upgrade. It takes only 20 mins to do. Well worth it. Go up to at least .216 if you want an official version.

As for the hotspot, you get into the hotspot browser under bookmarks (scroll up)

Keep in mind that wifi stuff will also likely be upgraded in the os.

So much has changed since the phone was released...its in your best interest to do the os
Offline  
Old 02-08-2009, 07:30 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2006
Location: Baton Rouge, La
Model: 9810
Carrier: AT&T
Posts: 261
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have devices on my server running 4.6.0.167, 168, 216, 219, 228 and 234. None have experienced this.

With AT&T rebanding 3g and 2g networks, maybe the phone is working hard to lock in on the signal causing lockups, disconnects and general mischief reguardless of WiFi use.

My opinion would be the area you are in and it will just take some time for AT&T to work them out.
Offline  
Old 02-09-2009, 06:29 PM   #5 (permalink)
New Member
 
Join Date: Feb 2006
Model: 9000
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you for the suggestions. I'll look at doing the os upgrade and see if that helps. Gotta tell you, though, my overall experience lately with the 9000 and with Blackberry generally has been disappointing.
Offline  
Old 02-10-2009, 07:36 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2006
Location: Roswell, GA
Model: 8700c
Carrier: cingular/At&T
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

If the upgrades do not make it stable, try turning off wifi. That is what it took for my ATT bold to cecome stable.
__________________
PizzaMan383
BB 9800
www.passionateaboutpizzabook.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.