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Old 02-10-2009, 11:03 AM   #1 (permalink)
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Default Mysterious red square icon when device locked

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I have a Bold which when the keyboard is locked, a small red square with a white tick/check mark on it appears on the top left corner of the screen.
Its the same size as a calendar icon.

Its not a browser message or a wap push message. Ive looked through the folders in messages with no luck.

I dont want to resort to wiping the device as I really want to know what it is.
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Old 02-10-2009, 11:18 AM   #2 (permalink)
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Wirelessly posted

My guess is you are using a third party theme and they have subtituted the lock icon for the square with a checkmark. I don't think its anything worth wiping your phone over.
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Old 02-10-2009, 11:24 AM   #3 (permalink)
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Using the standard Precision Zen theme.
When the BlackBerry is locked, it shows a Padlock on the bottom right of the screen.
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Old 02-10-2009, 11:26 AM   #4 (permalink)
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If you change themes, do you still see this icon?
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Old 02-10-2009, 11:28 AM   #5 (permalink)
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There are only 2 themes on the device.
Changed it to Precision Silver, still the same.
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Old 02-10-2009, 11:50 AM   #6 (permalink)
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Are you on BES? This could be some kind of IT Policy thing, no?
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Old 02-10-2009, 12:00 PM   #7 (permalink)
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Im on BES, but I cant imagine an IT Policy doing this. Ive got other users on the same on the BES without this icon.
I'll scroll through the policy settings and advise further.
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Old 02-10-2009, 12:03 PM   #8 (permalink)
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Can you post a screen shot of it? I'd like to see what it looks like.
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Old 02-11-2009, 04:01 AM   #9 (permalink)
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This device is on a Default Policy:
Apologies for the image quality.
Attached Thumbnails
Mysterious red square icon when device locked-clipboard01.jpg  
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Old 02-11-2009, 04:39 AM   #10 (permalink)
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Have you checked your "Tasks" program? Did someone send you a task for completion?
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Old 02-11-2009, 06:28 AM   #11 (permalink)
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Hmm, you hadn't mentioned there was a "1" next to it; that certainly rules out the theme theory. If it is a message of some sort it "should" show up on all screens.

Have you checked with your service provider; possibly network related. Just shooting in the dark now cause I have no idea, but since I am now on a PC I see that you are using an 8900 and not a Bold (according to profile); I don't know if this makes any difference.
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Old 02-11-2009, 06:47 AM   #12 (permalink)
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its for a task that is coming due or has passed... if you didnt set any tasks do a battery pull!
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Old 02-11-2009, 02:17 PM   #13 (permalink)
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Yes it's for a reminder for a task. Go into your tasks and have a look around for one that has a reminder.
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Old 02-11-2009, 05:33 PM   #14 (permalink)
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Wirelessly posted

This makes sense, but why does it only show on the lock screen.
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