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Old 02-13-2009, 01:00 PM   #1 (permalink)
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Default Indicator symbol question & Push

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I have searched both the RIM website as well as the forums. Cannot seem to find my answer:

My AT&T Bold (.167) displays a symbol next to the 3G symbol. It kind of looks like the BB symbol; but is only visible when in a 3G area. The manual does not explain the symbols nor can the AT&T support staff explain.

Here is my issue: When I am in a 3G area, both my BIS (.mac & gmail) and BES messages are pushed immediately to my Bold. However, when I am in EDGE, the symbol disappears and all of my messages are delayed, including BES. The delay varies; but, the BIS messages are affected more by the delay.

The folks at RIM as well as AT&T are having a tough time with this as well.

What does the symbol actually mean (screen shot on page 9 of ATT&T Bold manual) and does it affect the push capabilities of the device / service?

Thanks.

Pete
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Old 02-13-2009, 01:44 PM   #2 (permalink)
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The symbol will only be displayed with 3G. What it means, is that you have connectivity with the RIM network. Also, 3G is faster than EDGE, so you may see your emails arrive a little faster while on EDGE, but I haven't really noticed that big of a difference.
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Old 02-13-2009, 02:31 PM   #3 (permalink)
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3G with BB logo or EDGE or GPRS = Data connection to the Blackberry Network
3g or edge or gprs = NO Data connection to the Blackberry Network
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Old 02-13-2009, 02:59 PM   #4 (permalink)
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Quote:
Originally Posted by glopezur View Post
3G with BB logo or EDGE or GPRS = Data connection to the Blackberry Network
3g or edge or gprs = NO Data connection to the Blackberry Network
Thank you.

After close to three hours with RIM and AT&T, they have determined there may be a slight outage in the NY State area that "possibly" may delay email notification.

I appreciate the explanation of the symbols.
Pete
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