Originally Posted by whitearrow
hello guys.i just opened up my new bold and got all of the settings the way that i wanted them.well,almost,while i was configuring my settings the trackball and keypad lights would go off but i could tilt the phone to a more horizontal plane and the lights would come back on,for a while.now the trackball and keypad lights aren't working at all sometimes and very intermittently at other times.like,they will work right after i take it out of the case,with the magnetic sensor,but very soon,like seconds,after the lights will go off again.what did i do or not do to my brand spanking new bold?i am in a fit here because we all know what the bold cost.
thanks for the help,
The only light when the phone is in a dark enough area. If it's light out they will not light up. To test cover the LED with your thumb and they should come on. If they do it's normal. I know that mine can be quite finicky in low light situations.