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Old 02-26-2009, 03:05 PM   #1 (permalink)
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I have a message indicator graphic (yellow/orange envelope) telling me that I have an unread message somewhere on my phone, but I have yet to find it. I have searched every possible email and message tool with no luck.

I use gmail, yahoo, and sms mostly. I also have the facebook app installed.

Any ideas?
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Old 02-26-2009, 03:09 PM   #2 (permalink)
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Try this : How do I reset my message counter to clear, or zero? - BlackBerryFAQ
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Old 02-26-2009, 03:30 PM   #3 (permalink)
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ok, have done a few of those and I even re-sent my service books. However, now I am getting a new error.

When I received the above message in blackberry email and tried to browse (using blackberry browser) to this website via the link provided in the email, I get a new error "this is a wifi service. please ensure your device has an active wifi connection and try again"

Ack! I have never had to have a Wi-Fi connection before to view a website using the BB browser.
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Old 02-26-2009, 03:34 PM   #4 (permalink)
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ok -- fixed the wi-fi error using this (found it here on the forums):

Go to Options >Advanced Options >Browser and make sure that the default browsers are set to "Internet Browser."
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Old 02-26-2009, 04:25 PM   #5 (permalink)
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battery pull

its a phantom icon, battery pull usually makes it go away and not come back.
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Old 02-26-2009, 06:07 PM   #6 (permalink)
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I deleted my email accounts, did a battery pull. Phantom message indicator is gone. Re-added my email accounts... everything is now back to normal.
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Old 02-26-2009, 06:08 PM   #7 (permalink)
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all you needed to do was a battery pull.
its quicker and simpler than deleting and re-adding email accounts
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Old 02-26-2009, 06:11 PM   #8 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
all you needed to do was a battery pull.
its quicker and simpler than deleting and re-adding email accounts
Obviously the battery pull did not work in mine and the OP's situations.
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Old 02-26-2009, 06:35 PM   #9 (permalink)
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strange, usually does.
as long as its gone, its all that matter!
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Old 02-26-2009, 06:41 PM   #10 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
strange, usually does.
as long as its gone, its all that matter!
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