04-07-2009, 06:38 PM
Join Date: Apr 2009
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I had the same issue. i had to press it so hard... So I just took it to att, and they took me to repair shop, and they swaped my device with a new one! BRAND NEW, not a refurbished. They are finding that there is a hardware problem with that mute / silent button...
My new one isn't having issues, sooo far...