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Old 03-16-2009, 02:05 PM   #1 (permalink)
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Default bold wi fi problems...please help

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Hi... I have a problem with my 9000 bold, i connect myself via wifi on my home router, the internet works fine for about 4,5 minutes and then it says...loading or requesting? can anybody help me please? what should i do?

i'll try to be more presice...i connect via wi fi on the internet, i go to set up wi fi network, scan for networks, and then when i go to my router, i enter wep key it connects and everything is fine...when i go again on scan for networks i can se when the searching is done , that i'm connected to my router...it's a thomson speedtouch...then my next step is to go again to my bb 9000 menu, i go on the folder manage networks, and my wi-fi is not checked like the mobile network???and then after that i go hot spot login, i connect, and i can be on the internet for about 5-10 minutes and then it stops working....the pages are loading and requesting...and it is not a router problem, becouse, my laptop is connected all the time on that same router via wi fi...i turned off java, just as you said...and again...it's doing the same thing...
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Old 03-16-2009, 02:11 PM   #2 (permalink)
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Quote:
Originally Posted by MujagaWudakhi View Post
then my next step is to go again to my bb 9000 menu, i go on the folder manage networks, and my wi-fi is not checked like the mobile network???
If your WiFi is not checked, then it's not active. You need to check it in order to enable the WiFi.
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Old 03-16-2009, 02:13 PM   #3 (permalink)
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And to verify that you are actually surfing on WiFi hit "U" while in the browser and you should see the WiFi icon and not 3G or EDGE.
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Old 03-16-2009, 03:14 PM   #4 (permalink)
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What OS you running?
Sounds to me like its automatically "unchecking" itself (turning the wi-fi off itself) for some bizarre reason.
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Old 03-16-2009, 05:14 PM   #5 (permalink)
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I've just downloaded new software from crackberry.com, i dont know exactly wihich software is it but its on this site... forums.crackberry.com/f83/newest-9000-os-4-6-0-418-4-6-0-247-a-180573

how can i make an active Wi Fi???
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Old 03-16-2009, 05:36 PM   #6 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
If your WiFi is not checked, then it's not active. You need to check it in order to enable the WiFi.
and my wi fi is not checked...i expressed my self wrong...it is turned on becouse i can see the name of my wifi router connection, so it is on, but it has not that green checkmark,insted of that it has a white minus like this "-"...
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Old 03-16-2009, 06:24 PM   #7 (permalink)
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Quote:
Originally Posted by MujagaWudakhi View Post
and my wi fi is not checked...i expressed my self wrong...it is turned on becouse i can see the name of my wifi router connection, so it is on, but it has not that green checkmark,insted of that it has a white minus like this "-"...
That's OK. That won't affect your connection to the Internet. If you see your WiFi connection name at the top of the screen, then that means you're connected. The green checkmark just means that you are connected to the BB network through that connection. If it's a white minus and you see your router name, you should still be able to connect to the Internet.
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Old 03-16-2009, 06:45 PM   #8 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
That's OK. That won't affect your connection to the Internet. If you see your WiFi connection name at the top of the screen, then that means you're connected. The green checkmark just means that you are connected to the BB network through that connection. If it's a white minus and you see your router name, you should still be able to connect to the Internet.
i understand what you are saying...but , when i connect to the internet via WiFi with my blackberry it is connected for about 4,5 minutes then the connection brakes, when i try to open a site it just says requesting and the ble line is filling up and nothing happens... can you tell me what can be the problem maybe?
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Old 03-16-2009, 07:00 PM   #9 (permalink)
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Quote:
Originally Posted by MujagaWudakhi View Post
i understand what you are saying...but , when i connect to the internet via WiFi with my blackberry it is connected for about 4,5 minutes then the connection brakes, when i try to open a site it just says requesting and the ble line is filling up and nothing happens... can you tell me what can be the problem maybe?
Try disabling your mobile network by going to Manage Connections and unchecking Mobile Network. That way it's just using WiFi. See what happens.
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Old 03-16-2009, 07:22 PM   #10 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
Try disabling your mobile network by going to Manage Connections and unchecking Mobile Network. That way it's just using WiFi. See what happens.
i did that already, can it be a router problem maybe? my laptop is connected all the time ,and it works perfectly,also via WiFi...its really anoying and frustrating i got my bb bold just 3 days ago...and already there is a problem....
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Old 03-16-2009, 07:35 PM   #11 (permalink)
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i did the ping on ther router as quicky as i can soon as i was connected on the internet...and the ping was fine... 4 sent 4 recieved....and after 2,3 minutes... i did the ping again...and then the pachage recieved was 0....
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Old 03-16-2009, 07:37 PM   #12 (permalink)
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What protocol are you using on the router for the WiFi connection? Encryption?
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Old 03-16-2009, 07:40 PM   #13 (permalink)
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Quote:
Originally Posted by mckinneycm View Post
What protocol are you using on the router for the WiFi connection? Encryption?
im using WEP...

sorrry...what do you mean by protocol....i dont understand exactly that part...sorry again,and thanks for the effort...

if you ment on interface type of the router its 802.11g if that is what you thought....

Last edited by MujagaWudakhi : 03-16-2009 at 07:46 PM.
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Old 03-16-2009, 08:27 PM   #14 (permalink)
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It seems your WiFi connection timeout itself for some strange reasons.
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Old 03-17-2009, 08:02 AM   #15 (permalink)
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so do i have to do something in my wi fi preferences or something else on the mobile phone maybe??? can someone tell me how does each one of you have your preferences set...if it is not a poblem to you....
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Old 03-17-2009, 05:14 PM   #16 (permalink)
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hi, i have exactly the same problem and this is now my 3rd BB. are you using a netgear router? i have just decided not to use the wifi which i shouldnt really as this is a feature with the BB. when i did speak to t-mobile uk they told me that blackberry / rim know about this problem.



keith
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Old 03-18-2009, 05:45 PM   #17 (permalink)
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hi keith...

i'm using thomson speedtouch router...is that what you've asked?so this is really one silly problem, you are telling me that you gave up using wifi on your bold ? the wi fi on the bold is the most coolest thing on that phone so it is really crappy...i have mine only for a weak now...and im relally frustrated... p.s sorry for my bad english....

tnx for reply,
bye,
niksa
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