might be missing some service books on your bb.
Goto options/advanced options/host routing table
select one of the cingular numbers, hit menu key and select "register now". You should get an email letting you know that your bb was registered and this should get the service books pushed out as well. The follow the steps to chose your browser as mentioned above.
As for BB maps follow this link: HOWTO: BlackBerry Maps on the Bold (AT&T)
This should help you out.