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Old 03-28-2009, 01:30 PM   #1 (permalink)
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Default No service!!!! Help!!

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Hi Folks,

Having an issue with service.

After I got into an argument with my girlfriend yesterday afternoon, I didn't receive anymore calls, though I did receive SMS messages and emails. I use my Wi-fi while at home, so I don't think I would have noticed a service problem until this morning, when my girlfriend sent me a message on BBM saying she had called. But I had no missed call. I told her I'd give her a call back later and now is later.

So I pick up the phone and everything I dial says called failed. No vmail, no 611, no nothing.

So I pull the battery, which I hadn't done in a while. Maybe a week and a half or so. No change. So I call up ATT on my cordless phone and they had me pull the battery for a rather long time to check stuff. And the guy comes up with nothing. So just when he was about to connect me to technical support, My cordless phone battery died so I had to have them call me back in a while so that my phone can charge.

And just now, my phone went back to SOS. I turned off the Wi-Fi, just to make sure, and I can't call out. I'm running .247 and had no problems with it, but could it be related to this?

No service... no phone.. stuck..

Help?

Update:

by the way my signal says -70dBm. Whatever that means.. seems pretty bad.

also got this error: uncaught exception: index 3 >= 3


It's weird because even when 3G comes back the signal stays negative and calls continue to fail.
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Old 03-28-2009, 03:28 PM   #2 (permalink)
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Can you dial 611 and speak to customer care?
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Old 03-28-2009, 06:27 PM   #3 (permalink)
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Ok, So I downgraded my phone back to .167 after manually wiping, and then I reset.

I had 3G for about 5 minutes and everything was working okay. No 3party apps on it either.

Just dropped to GSM.

There's a issue here, because my phone has never left 3G...ever, so something is going wrong here. I don't know what else to do.


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Old 03-29-2009, 12:56 PM   #4 (permalink)
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Default Resolved...kind of.

Update:

My phone is fine, though I cannot use it in my DC neighborhood.

It's a tower issue.
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