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Old 03-29-2009, 11:01 AM   #1 (permalink)
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Default OS Upgrade Crash - HELP!

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Went through the process to upgrade the OS - received a cryptic message and tried starting the process over! Now my BB show a small icon that says "Reload Software" and I cannot get the PC to recognize the BB - I get the message "A connection to the device cannot be established"?? Any suggestions?
Old 03-29-2009, 11:20 AM   #2 (permalink)
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Are you using the loader to get the software on or the desktop software? Use the loader.exe if you haven't tried that.
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