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03-31-2009, 05:29 PM
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#1 (permalink)
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Join Date: Mar 2009 Model: 9000 PIN: N/A Carrier: Telcel
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|  Shark killed my internet!
Please Login to Remove! Hi everyone,
I'm new to BB with a Bold model. Last night installed Shark to use my BB as a Modem and couln't make it work. I've noticed that since last night I have no email, no internet browsing, no nothing! I can use my BB only as a phone and it is frustrating!
Any suggestions to correct this severe problem?
Warm Regards,
Joel | | Offline
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03-31-2009, 05:34 PM
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#2 (permalink)
| | Knows Where the Search Button Is
Join Date: Mar 2009 Model: 9000 PIN: N/A Carrier: AT&T
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Wirelessly posted
First I would uninstall the program then do a battery pull. Hopefully that will remove the settings that the application left and reset them back. | | Offline
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03-31-2009, 05:45 PM
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#3 (permalink)
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Quote:
Originally Posted by Schu  Wirelessly posted
First I would uninstall the program then do a battery pull. Hopefully that will remove the settings that the application left and reset them back. | I've done both, and nothing happened!  | | Offline
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03-31-2009, 06:35 PM
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#4 (permalink)
| | Spam Reporter
Join Date: Oct 2005 Location: IAD Model: 6230 Carrier: Voicestream
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Wipe with JL_Cmder.
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I h8 txtspk.
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03-31-2009, 06:40 PM
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#5 (permalink)
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Quote:
Originally Posted by dc/dc Wipe with JL_Cmder. | What's the JL_Cmder??? (I promise to perform a search ASAP).
Will this action delete my information (phone numbers and contacts)? | | Offline
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03-31-2009, 06:44 PM
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#6 (permalink)
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Quote:
Originally Posted by joelgomez What's the JL_Cmder??? (I promise to perform a search ASAP).
Will this action delete my information (phone numbers and contacts)? | Yes, please do the search. 
Yes, it will completely wipe your phone and reset everything to factory. You should back up your device, but make sure you don't save anything about the applications.
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I h8 txtspk.
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03-31-2009, 06:48 PM
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#7 (permalink)
| | BlackBerry Extraordinaire
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Wirelessly posted (supercalifragilisticexpialidoc)
Maybe resend service books before I took it that far, if that doesn't work then wipe it.
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Dacy Jackson | | Offline
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03-31-2009, 06:52 PM
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#8 (permalink)
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|  mmhhh....
FOUND IT! blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
I thing it'll be easier wiping out the device... but that's going to hurt since I have no backup at all.
DacyJ, any idea on how to resend service books??? 
Last edited by joelgomez : 03-31-2009 at 06:55 PM.
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03-31-2009, 06:53 PM
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#9 (permalink)
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Join Date: Jul 2007 Location: In a van down by the river. Model: NOTE2 OS: 4.1 PIN: <- Where do I find this? Carrier: Sprint
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Joel,
Are you getting EDGE or edge?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2] | | Offline
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03-31-2009, 06:55 PM
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#10 (permalink)
| | BlackBerry Extraordinaire
Join Date: Jun 2007 Location: In the Off Topic Lounge. Model: 9000 OS: 4.6.0.282 PIN: g Bomb! Carrier: The Newest AT&T
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Wirelessly posted (supercalifragilisticexpialidoc) Quote: |
Originally Posted by joelgomez FOUND IT! blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
I thing it'll be easier wiping out the device... but that's going to hurt since I have no backup at all.
DacyJ, any idea on how to resend service books??? | Log into your carriers BIS site, google for instance att bis. Then look for the resend service books and do that. Just a try.
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Dacy Jackson | | Offline
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03-31-2009, 06:58 PM
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#11 (permalink)
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This should help How do I resend my service books? - BlackBerryFAQ
I would go to Options > Advanced Options > Host Routing Table > Menu Key > Register Now.
From your original post, it sounds as if you're not getting any data, that's why I questioned if you're getting EDGE in capital letters or edge in lowercase letters.
Also, verify your data services didn't get turned off. Options > Mobile Network > Data Services = On.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2] | | Offline
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03-31-2009, 07:00 PM
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#12 (permalink)
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Join Date: Mar 2009 Model: 9000 PIN: N/A Carrier: Telcel
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Quote:
Originally Posted by jsconyers Joel,
Are you getting EDGE or edge? | When I reboot I see "edge" and then changes to 3G (I'm in Mexico with TELCEL as carrier).
DacyJ, I din't unterstand a word, but I'll google "telcel bis" right now!  | | Offline
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03-31-2009, 07:06 PM
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#13 (permalink)
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Quote:
Originally Posted by jsconyers This should help
blackberryfaq.com/index.php/How_do_I_resend_my_service_books%3F
How do I resend my service books? - BlackBerryFAQ
I would go to Options > Advanced Options > Host Routing Table > Menu Key > Register Now.
From your original post, it sounds as if you're not getting any data, that's why I questioned if you're getting EDGE in capital letters or edge in lowercase letters.
Also, verify your data services didn't get turned off. Options > Mobile Network > Data Services = On. | Thanks jsconyers. I just resend the service books, what's next?
My services are turned ON. | | Offline
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03-31-2009, 07:08 PM
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#14 (permalink)
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Join Date: Jul 2007 Location: In a van down by the river. Model: NOTE2 OS: 4.1 PIN: <- Where do I find this? Carrier: Sprint
Posts: 15,100
Post Thanks: 152 Thanked 152 Times in 125 Posts
|
You should get some email messages stating that you've been registered with the wireless network.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2] | | Offline
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03-31-2009, 07:14 PM
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#15 (permalink)
| | BlackBerry Extraordinaire
Join Date: Jun 2007 Location: In the Off Topic Lounge. Model: 9000 OS: 4.6.0.282 PIN: g Bomb! Carrier: The Newest AT&T
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Quote:
Originally Posted by joelgomez DacyJ, I din't unterstand a word, but I'll google "telcel bis" right now! | Here is your BIS log in screen https://bis.na.blackberry.com/html?brand=telcel
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Dacy Jackson | | Offline
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03-31-2009, 07:38 PM
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#16 (permalink)
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Join Date: Feb 2006 Location: Mexico Model: 8100 Carrier: Telcel
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Quote:
Originally Posted by joelgomez Hi everyone,
I'm new to BB with a Bold model. Last night installed Shark to use my BB as a Modem and couln't make it work. I've noticed that since last night I have no email, no internet browsing, no nothing! I can use my BB only as a phone and it is frustrating!
Any suggestions to correct this severe problem?
Warm Regards,
Joel | Joel just resend service books and forget shark to use your Bold as modem.
First if you are with Telcel be sure to have some BLACKBERRY FULL package to avoid extra charges; BLACKBERRY FULL packages just adds 30 pesos to your normal charge and let you have ilimited traffic with an APN in your Bold. This packages are limited in the use of full speed up to 500 MB per billing cycle, when you reach 500 MB speed is adjusted to EDGE instead of 3G.
Once you be sure of have BLACKBERRY FULL package is easy to connect with your laptop, just install Desktop Manager and follow the instruction that you must request at *722 Opcion 1, Opcion 1 with your cell phone.
I'm also with Telcel and have a Bold using it as modem without problem and without third party software. | | Offline
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03-31-2009, 08:49 PM
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#17 (permalink)
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|  Thanks
Thanks to everyone! Im posting from my blackberry now. The solution was to resend the book services. | | Offline
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04-01-2009, 12:18 AM
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#18 (permalink)
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Join Date: Mar 2009 Model: 9000 PIN: N/A Carrier: Telcel
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Quote:
Originally Posted by jchavez Joel just resend service books and forget shark to use your Bold as modem.
First if you are with Telcel be sure to have some BLACKBERRY FULL package to avoid extra charges; BLACKBERRY FULL packages just adds 30 pesos to your normal charge and let you have ilimited traffic with an APN in your Bold. This packages are limited in the use of full speed up to 500 MB per billing cycle, when you reach 500 MB speed is adjusted to EDGE instead of 3G.
Once you be sure of have BLACKBERRY FULL package is easy to connect with your laptop, just install Desktop Manager and follow the instruction that you must request at *722 Opcion 1, Opcion 1 with your cell phone.
I'm also with Telcel and have a Bold using it as modem without problem and without third party software. | Jchavez, gracias por tu excelente sugerencia, no tenía idea de que se podía hacer SIN software adicional. Tengo paquete de internet ilimitado, precisamente el que llegas a 500mb y se te baja la velocidad... con ese no tendré problemas de sobre-cargos, cierto??? | | Offline
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