04-02-2009, 08:46 AM
Join Date: May 2007
Location: Winnipeg MB Canada
PIN: On Request
Carrier: Rogers Wireless
Post Thanks: 0
Thanked 1 Time in 1 Post
It sounds like a case of loose battery and/or loose battery contacts.
Holding the BB by the sides, shake it and see if it reboots. If it does, remove the battery cover and put some kind of padding between the battery and the cover to keep pressure on the battery (use folded paper, or cardboard, foam, etc.).
Do the shake test again. If the reboot problem stops, then you now know the cause. From that point you can decide what to do (some people will be satisfied with that fix, others will go ballistic and demand a new phone).
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist