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Old 04-02-2009, 10:24 AM   #1 (permalink)
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a coworker of mine has the bold and is trying to download the iheart radio app, however, he is getting an error. it ststes "Proxy Authentication Required fro NTLMTest" and wants a username and password. when i downloaded it on my curve, i had no errors. he is also coneected to the BES and i am on the BIS.

any ideas?
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Old 04-02-2009, 04:41 PM   #2 (permalink)
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It is entirely possible that his BES administrator is blocking and/or requiring authentication through a proxy to get out to the Internet. If you can get past that, they may have OTA installs disabled too. Tell your coworker to start with the BES Admin.
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Old 04-02-2009, 06:02 PM   #3 (permalink)
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thank you,

that sounds like a very probable scenario.
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Old 04-02-2009, 10:56 PM   #4 (permalink)
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try using internet browser, this not using your corporate network. Ooption > advanced option > browser > internet browser.

I hope this will work.
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