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Old 04-03-2009, 01:13 PM   #1 (permalink)
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Default New email folder will not go away

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I have a new email alert for my gmail that does not disappear even though I have open all emails. I have pulled the battery, deleted the email and re-entered and I still have the same problem.
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Old 04-03-2009, 02:11 PM   #2 (permalink)
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in the title it says folder, wheras you mention alert.
i assume you mean a folder icon on the home screen that is an alert?
a battery pull usually fixes it
have you looked through all the folders?
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Old 04-03-2009, 02:12 PM   #3 (permalink)
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Wirelessly posted (Its All About the U!)

Messages
Options
View folders

Look there
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Old 04-03-2009, 02:18 PM   #4 (permalink)
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Are you sure it's gmail?

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Old 04-03-2009, 02:56 PM   #5 (permalink)
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Mine seems to do this on occasion when I get an email that has pictures inside. After deleting the email, the email icon remains. A reset or battery pull does the trick but it is an annoyance. This is the one downfall I've found with this phone as my Curve did not do this. I love this phone so I'm adjusting to it
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Old 04-03-2009, 06:27 PM   #6 (permalink)
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yes it is the the notification on the home screen.

I am sure it's gmail, when I look at the home screen, the icon for my gmail account has 1 unread message

I have BES and all my folders are Lotus notes, where would I find the gmail folder?
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