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Old 04-03-2009, 04:55 PM   #1 (permalink)
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Every so often when I leave my phone, I get an application error.

the screen is white and in tiny writing it says "App Error"

When I am in a non signal area also it will not get a signal back until I have switched my phone completely off (by removing the battery and replacing it) and then on again ? :(

Any idea why it does this?
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Old 04-03-2009, 07:21 PM   #2 (permalink)
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What OS version are you running. App Error 205 was a common problem with early Bold OSs.
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Old 04-04-2009, 05:51 AM   #3 (permalink)
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Where do I find the details of my OS?
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Old 04-04-2009, 06:13 AM   #4 (permalink)
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Options > About
4.6.0.***?
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Old 04-04-2009, 06:50 AM   #5 (permalink)
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v4.6.0.162 (platform 4.0.0.155)
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Old 04-04-2009, 07:13 AM   #6 (permalink)
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Yup, that is a common problem with .162, you may want to consider upgrading.
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Old 04-04-2009, 07:13 AM   #7 (permalink)
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Upgrade your OS and see if that helps - http://www.blackberryforums.com/gene...ilanguage.html
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Old 04-04-2009, 07:53 AM   #8 (permalink)
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Will updating my software delete all my numbers or data?
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Old 04-04-2009, 08:20 AM   #9 (permalink)
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No. Follow the instructions to the letter. The first step of the upgrade is a backup. The last step is a restore.
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Old 04-04-2009, 08:42 AM   #10 (permalink)
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The only things to deal with are that if you are BES you need to reactivate, and you will also need to reconfigure your apps with any logins, etc.

I think your icons may need to be reorganized as well.

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Old 04-04-2009, 08:51 AM   #11 (permalink)
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Not if you use the same theme. The ribbon (order of icons) should be restored properly.
If you do the upgrade while your PC is logged in to the corporate network, the reactivation will occur at the end of the upgrade.
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Old 06-24-2009, 10:36 AM   #12 (permalink)
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Should I upgrade using my phone/USB or Is upgrading directly on my phone browser ok?
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Old 06-24-2009, 03:47 PM   #13 (permalink)
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You cannot upgrade directly via your BB browser.
You have to download and install the OS to your PC.
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