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Old 04-13-2009, 03:37 PM   #1 (permalink)
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Hi there
This is my introduction to the forum, I have a Bold on T mobile that I got mid Feb.
Today it has dumped all my the call log from the 10th April on, so any calls after friday have not recorded. Anything before not a problem.
Tried a reset (removing battery) and on start up it states

Uncaught exception: java.lang.NullpointerException

three times, what have i done and can it be fixed???
Old 04-13-2009, 04:00 PM   #2 (permalink)
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Wirelessly posted

I'm guessing you have an application that's leaking memory and that is causing your phone to be deleting your call logs and possible some e-mails in order to get working memory. Won't be able to tell you which app it is. What I would suggest you do is to backup your data and reinstall your phone os and then installing your third party apps one by one.
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Old 04-13-2009, 04:10 PM   #3 (permalink)
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also try another battery pull. can take up to 3 to get it working probably i.e. not seeing the java errors.
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Old 04-13-2009, 04:55 PM   #4 (permalink)
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What theme are you using, a RIM one or a custom-made one? Coul dalso be a 3rd party app that is running in the background.

If it keeps happening and you can't diagnose the real problem, then you might need to reload the OS.
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Last edited by Dubdub : 04-13-2009 at 04:56 PM.

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