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Old 04-20-2009, 06:14 PM   #1 (permalink)
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Join Date: Dec 2005
Location: Boston, MA
Model: 9700
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Default Upgrading Bold causes the modem device on laptop to be deleted

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Hi All,

An unusual problem that has started happening recently with my Bold (or may be I am noticing now since I regularly use the Bold as a modem).

Every time I upgrade the OS on my Bold, the modem device on my laptop gets deleted. Or the deletion seems to be somehow coincide with the OS upgrade. It does not occur when I remove or install the OS on the laptop but only when I upgrade the OS.

To fix it, I have to go and do a repair install of the DM.

Anyone run into this? Should I be doing something differently before/during the OS upgrade?

9700 on 6.0.0.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310, 9000
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