Originally Posted by Dubdub
I finally saw a post on another forum discussing an outage in PA and Central NJ. Seems ATT was/is doing a 3G upgrade and updating all the towers with 850 so now you will have both 850 and 1900.
I'm glad someone could find out this type of information. I called AT&T yesterday about a voicemail problem and not only could she not get my problem fixed, she kept ignoring my questions about upgrading towers to 850 in my area. All she could say was "they are doing maintenance on towers within a 25 mile radius of your home address". That's nice to know...it seems they are always "working on towers", but the consistency of reception doesn't seem to show it.
I fixed my own voicemail problem by reading this blog...it was the Visual Voicemail.
The phone reps really need to know more than the customers, but I find that is usually not the case.