BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-01-2009, 08:36 AM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: vodafone UK
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default How can I use email from a domain name?

Please Login to Remove!

Hi

First question, first Blackberry as of about 12 hours ago! Absolutely in love with this thing so far.

I have set-up personal BIS email using which is fine.

The problem is I am setting up a new website and have a website with cpanel and a domain name. At present I have set up all mail from the website to forward to my normal email. This is fine in Thunderbird on my PC, as I can select my "reply from" address from a list I have so it looks as if mail is coming back from "team@iblbuilder.com".

But I cannot do that on the BB. I can only reply using my personal email as the replying address.


Could someone guide me as to how I can push email from a cpanel website to my blackberry and reply using the sites domain name?

Many thanks.

Jason
Offline  
Old 05-01-2009, 09:33 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

You should be able to setup the domain's email address on BIS too.
Then email will come from that domain, but with the 2 email addresses, it will let you change the "reply from" field.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 05-01-2009, 09:49 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2009
Location: Concord, NC
Model: 9800
OS: 6.0.0.526
PIN: 269FF304
Carrier: AT&T US
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yea what Midnight said... BIS will allow you to set up multiple address's. Just keep in mind that if it can't pull the server names automatically you might have to put them in.
Offline  
Old 05-01-2009, 09:52 AM   #4 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: vodafone UK
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the replies.

Im still not sure how to do it though. I set up an additional account on the blackberry, but its not using it. The mail from the domain forwards to my personal email, so it comes into the blackberry in the personal email inbox and I cannot reply using the domains email as a replying address.
Offline  
Old 05-01-2009, 09:53 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2009
Location: Concord, NC
Model: 9800
OS: 6.0.0.526
PIN: 269FF304
Carrier: AT&T US
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You need to log back into the BIS site and set it up in there.
Offline  
Old 05-01-2009, 10:26 AM   #6 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: vodafone UK
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks. Its "sort" of working now. I can send an email to the domain account, but as it routes through my personal email account I receive the email twice, once in each BIS account. Oh well, its nearly workable!
Offline  
Old 05-01-2009, 10:33 AM   #7 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,069
Post Thanks: 138
Thanked 139 Times in 120 Posts
Default

Do you mean the email shows in both the Messages folder and the BIS email folder?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-01-2009, 10:38 AM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2009
Location: Concord, NC
Model: 9800
OS: 6.0.0.526
PIN: 269FF304
Carrier: AT&T US
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yea it'll show twice because you're also forwarding it, if you stop the forward then you'll only get it on the domain address.
Offline  
Old 05-01-2009, 10:53 AM   #9 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: vodafone UK
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have two "account" icons and the default "messages" one. The email from the domain is appearing in all three, because the domain one is routed through the personal email address.

If I dont route it through my personal pop3 email I dont know how the BB can retreive email from a cpanel server directly and repsond through it as its not a true mail server in its own right?
Offline  
Old 05-01-2009, 10:56 AM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2009
Location: Concord, NC
Model: 9800
OS: 6.0.0.526
PIN: 269FF304
Carrier: AT&T US
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As long as in cpanel you have it setup as a regular mail account instead of just a forward then you won't have any problems. My setup is exactly like yours and I have my e-mail setup in cpanel as a regular mail account and the BB has no problems sending or receiving from it as long as it's also setup on the BIS site.
Offline  
Old 05-01-2009, 11:40 AM   #11 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: vodafone UK
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Fantastic - its working - thanks for your help.
Offline  
Old 05-01-2009, 12:13 PM   #12 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2009
Location: Concord, NC
Model: 9800
OS: 6.0.0.526
PIN: 269FF304
Carrier: AT&T US
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You're very welcome... have fun and enjoy your BlackBerry
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.