05-11-2009, 11:38 AM
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
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It sounds like you don't have a Blackberry data plan, or as if AT&T doesn't have your account properly provisioned.
Assuming you do indeed have an authentic Blackberry data plan from AT&T, the first step is to pull the battery out while the Bold is on. This forces a reset but doesn't lose your info. This procedure fixes more little glitches than anything else.
Like jsconyers said, resending the service books is also a great troubleshooting step.