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Old 05-13-2009, 02:17 AM   #1 (permalink)
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My Bold will not email pics. At first i thought I was having general email issues BUT NO. I ahve reset the email, resent the service books, spent hours on the phone with tech support, I have even spoken to BB. It does not matter what size the photo is or where it comes from. I have adjusted the default saving size. It won't email pics that were taken by the phone itself. I am at a loss. ANYONE???
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Old 05-13-2009, 04:31 AM   #2 (permalink)
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May be you have to upgrade the BlackBerry Enterprise Server to software version 4.1 Service Pack 2 or later, since support for large attachments or attachments that are in their native format has been introduced in that version.
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Old 05-13-2009, 08:52 AM   #3 (permalink)
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What does that call for. I am not on a BES, and the phone is running 4.6 software, Is that what your talking about ???
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Old 05-13-2009, 08:56 AM   #4 (permalink)
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When you say "email" are you meaning using the MMS? I know with AT&T there is a restriction. I had to set my Bold down to the lowest setting to get it to send. If you are sending through actual email, then there should not be an issue as I have sent some emails with multiple pictures without issue.
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Old 05-13-2009, 09:25 AM   #5 (permalink)
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No I am sure I am using Email not MMS. I am sending them using the "blackberry" email address
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Old 05-13-2009, 09:28 AM   #6 (permalink)
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What happens if you try another email address?
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Old 05-13-2009, 10:13 AM   #7 (permalink)
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I just used my Bold to email a pic stored on the device using my att.blackberry.net address. I'm on AT&T and using OS 4.6.0.185, with BIS unlimited. The email went through immediately and was received without delay. This was the pic:



It's 14.3 KB and 332 X 425 in size. Stored on my media card.
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Old 05-13-2009, 10:15 AM   #8 (permalink)
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Quote:
Originally Posted by pmkringiv View Post
No I am sure I am using Email not MMS. I am sending them using the "blackberry" email address
Hmmm... Never used the BlackBerry email before so I can't offer any assistance. I will try it though and see if I have any issues.
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Old 05-13-2009, 10:25 AM   #9 (permalink)
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I tried the same as Rambo and I had no problems as well.
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Old 05-13-2009, 07:45 PM   #10 (permalink)
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Rambo, that pic is way too funny, but I still can't help but wonder whats wrong with mine
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Old 05-13-2009, 07:46 PM   #11 (permalink)
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When I attempt to send a pic it just shows that it is trying to send it and nothing ever happens
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Old 05-13-2009, 07:47 PM   #12 (permalink)
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I am reloading 4.6 speak using the desktop manager right to see if that might fix it
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Old 05-13-2009, 07:58 PM   #13 (permalink)
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ok finished reloading wish me luck
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Old 05-13-2009, 08:00 PM   #14 (permalink)
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AT&T is awesome they are most helpful
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Old 05-13-2009, 08:02 PM   #15 (permalink)
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they are atleast trying to help
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Old 05-13-2009, 08:03 PM   #16 (permalink)
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Wtf???
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Old 05-13-2009, 08:09 PM   #17 (permalink)
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4.6 on AT&T 8320

This link is to another post I started about updating my 8320.
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Old 05-14-2009, 07:34 AM   #18 (permalink)
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Quote:
Originally Posted by pmkringiv View Post
ok finished reloading wish me luck
Did it work? Also it was mentioned previously to try another email address providing you have one.
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Old 05-15-2009, 12:43 PM   #19 (permalink)
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Yes I have to use the email service book to send them I can't go into the messaging folding for it to work
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Old 05-15-2009, 06:02 PM   #20 (permalink)
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Well, my experience:

1- Picture attached, emailing from my blackberry address to my hotmail address: didnxxx8217;t work.
2- Power Point attached, from my blackberry address to my hotmail address: did work.
3- Picture attached, emailing from my gmail address to my hotmail address: did work.
4- Picture attached, emailing from my hotmail address to my blackberry address: did work.

Conclusions:

1- I wasnxxx8217;t able to send a picture from my blackberry address.
2- I have to much time to spare.
3- I have to many email addresses.
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