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Old 06-05-2009, 02:01 AM   #21 (permalink)
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Originally Posted by slowpokeberry View Post
im having a weird issue here. everytime i get into the process of reloading the software my bold reboots. if you follow the steps of "How to get your Blackberry Un-Nuked" i can get to step 3 which is where the initialization of the reloading occurs. it will start loading JVM and Software. next it gets to Waiting for Device Initialization.

this is where the weird part occurs. my phone will reboot, show the "507" screen and then reboot again. this is where it will start to initialize the reload and start to "load application" but for some stupid F-ing reason, the bold decides to reboot again creating a "fatal error message" on the loader.

ive been stuck at this process for too long and decided to post here for help.
Have you wiped it completely clean first with jl_cmder and then tried this reload of the OS method above?
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Old 07-10-2009, 05:57 AM   #22 (permalink)
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Quote:
Originally Posted by slowpokeberry View Post
im having a weird issue here. everytime i get into the process of reloading the software my bold reboots. if you follow the steps of "How to get your Blackberry Un-Nuked" i can get to step 3 which is where the initialization of the reloading occurs. it will start loading JVM and Software. next it gets to Waiting for Device Initialization.

this is where the weird part occurs. my phone will reboot, show the "507" screen and then reboot again. this is where it will start to initialize the reload and start to "load application" but for some stupid F-ing reason, the bold decides to reboot again creating a "fatal error message" on the loader.

ive been stuck at this process for too long and decided to post here for help.
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I got the same problem(( have you got the decision of this trouble?
thank you in advance if you tell me how
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Old 07-23-2009, 09:54 AM   #23 (permalink)
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Quote:
Originally Posted by jtsunami09876 View Post
Ok, go into c:\program files\commons files\research in mortion\apploader and open loader.exe.

Do not connect your bold yet, and let it sit at the 507 error screen, now when you get to the COM selection screen, plug in your bold, it will say your PIN after once second or 2, immediatly click Next and it will load the OS of your choice after selecting options you want.

I think this is because when 507 no OS error is there, bold is stuck in continous reboot and doesn't connect to desktop manager correctly. Let us know if it worked. You can also wipe your bold for completely and get 507 error with JL_cmder and load new OS from scratch.
On a 8310 O2 UK (I don't know if unlocked) I try to update everything and always received the message on desktop manager or through app loader " unable to reconnect the device during a multi-stage load operation ".
I have now and everytime I connect a battery a battery logo in the middle of the screen with a red bar over, that hide itself during the first stage of updating the software.
Do you founded something similar?
Other than your solution that doesn't work for me, I founded people who suggest to drop the phone until it show the clessidra and some of them are happy and wrote it works?!
Some other suggest to connect the phone without battery and reinsert later shortly before it start the reconnection to service process.
nothing work for me.
I only have a very good specialised repair centre that may help (not for free) and someone else suggest me straight away to flash it, but what does it mean?
Thanks at all.
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Old 07-23-2009, 09:56 AM   #24 (permalink)
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I forgot to mention that all option for back up are unavailable, that looks as the device has nothing inside.
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Old 09-29-2009, 09:56 AM   #25 (permalink)
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Default SO computer challenged!

I have read loads on using JL_Cmder to wipe, so I have no more 3rd party apps. on my 8330 Curve.

Last evening, I followed the instructions and successfully got to the Error 507, but it just managed to lock there. I gave up and retired!

So, now I am trying to find this apploader, which I did in my program files, but it's a dll file (?) and I don't know how to open it on this Dinosaur Windows 2000. It wants me to choose "how to open in with another menu (Zip, Acrobat, Explorer, etc.)...I'm really stuck, as I tried to open in a few times.

This morning (duh on my part, I did download the proper OS onto my desktop, so that's ready to go.

I so hope someone can guide me, so I can get the apploader open and try and go from there. I speak NO geekspeak unfortunately!
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Old 09-29-2009, 10:12 AM   #26 (permalink)
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the file you need is located in the apploader folder and is called LOADER.EXE
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Old 09-29-2009, 09:04 PM   #27 (permalink)
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Thanks Midnight!
I had some other computer issues, but problems solved.

And I was remiss in not getting back here to say that the OSCAR goes to
JSCONYERS for taking a good amount of time to help me out today. There are some great people that hang out here...
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Old 09-30-2009, 07:59 AM   #28 (permalink)
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Quote:
Originally Posted by stephaniekelly View Post
And I was remiss in not getting back here to say that the OSCAR goes to
JSCONYERS for taking a good amount of time to help me out today. There are some great people that hang out here...
You're welcome. I am glad we were able to get your device back in working order!
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Old 10-01-2009, 12:37 AM   #29 (permalink)
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Default multiple issues

Hi guys!

hoping to get some answers cause i have also been struck by the 507 error!

1st,i got it stuck using the new desktop software(beta) for Mac. so is there any way i can restore it using this?or should i use a frends' windows pc?

2nd,i got this BB as a gift in the US and got it back to india to get it unlocked and use,which it was doing very well until today,so from where should i get the software(OS) for this?and will it still be unlocked after the reload?(i think it was flash unlocked(!?) or something like that)

any help wd be great cause im in panic!!!
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Old 10-01-2009, 07:50 AM   #30 (permalink)
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I would recommend using a PC if you're having issues with the beta Mac DM.

Your profile indicates you have a Bold, if that's correct, you can get the OS here:
http://www.blackberryforums.com/gene...eastasian.html

Reloading the OS will not lock your device. Once a device is unlocked, it's ALWAYS unlocked.
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Old 10-01-2009, 11:21 AM   #31 (permalink)
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Hey! Thanks a bunch,will try soon and let u kno the results of this!
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Old 10-01-2009, 11:23 AM   #32 (permalink)
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Sounds good and you're welcome. Let us know the results
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Old 10-01-2009, 12:51 PM   #33 (permalink)
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I have just used this method successfully on my sis's bold, she was about to bin it. Thanks!
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Old 10-02-2009, 07:48 AM   #34 (permalink)
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Default It Works!!

Hey thanks a lot its working nice and good now thou some apps are missing its no big deal!!so yea its back!
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Old 10-02-2009, 08:13 AM   #35 (permalink)
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Good to know! You're welcome. Apps will need to be reinstalled as they were lost when the device was wiped.
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Old 10-05-2009, 01:01 AM   #36 (permalink)
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Good info in this post...
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Old 10-09-2009, 11:37 AM   #37 (permalink)
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I wish I'd found this thread before spending almost two hours in tech support hell last night. It's a mystery why the first and second level support techs at ATT had no idea how to solve this. Thanks for sharing
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Old 10-21-2009, 04:13 AM   #38 (permalink)
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Default another page that helped!

if anyone needs more detailed(but same) instructions,its there in the crackberry forums as well.just search for this on google,
BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry
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Old 10-21-2009, 08:01 AM   #39 (permalink)
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Or check out our FAQ's!

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 10-22-2009, 06:49 AM   #40 (permalink)
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if i re-format my BB bold using JL_cmder and followed the steps given in this post, will this remove At&t as my service provider? coz i want to clean my phone and remove At&t...
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