BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-17-2009, 06:00 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wont accpet my password anymore

Please Login to Remove!

First off i have to say a month ago i dropped the phone in the toilets... but after about 24hours it started to work again. The trackball wasnt cooperating much, but after a week even that works fine. Now, a month later, my password seems to have changed!!! cant input it thru computer or blackberry itself. When i try to type in the password, it now inputs it in alpha instead of numeric, if i change it to numeric myself, it doesnt work either. Im now at 8/10 tries, and i really need the date on it. I shouldve known there was something wrong with my blackberry from the start, ever since i bought it, i could never do a backup of it with the provided software, it never seemed to recognize my PIN, or it would for a while but then id lose it. So no wiping the BB isnt an option, and its not part of a BES. Any help appreciated, trying to find a support center in montréal, canada also, in case theres something they could do. Like i saidvery important info on the phone.
Offline  
Old 05-17-2009, 06:15 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

After the fifth incorrect try the device ceases using the masked asterisks, and allows you to see the password you are entering--so you can't make a mistake. That is normal, and not the result of any water damage.

If you thought your password contained numbers, maybe you really had the alpha characters all the time and you never knew? Its happened many times on here by users who find out later their password was not what they thought it was.
Offline  
Old 05-17-2009, 06:49 PM   #3 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well anyhow, i enter the same password as before and now it just doent work. Any more input? anyone
Offline  
Old 05-17-2009, 06:53 PM   #4 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,039
Post Thanks: 51
Thanked 305 Times in 293 Posts
Default

Wipe it and restore from your last backup. Just keep entering the incorrect password 10 times.
Offline  
Old 05-17-2009, 07:31 PM   #5 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As mentioned before, i never could back it up, would recognize the phone for some reason, maybe usb driver issues i dont know. What i need if nothing can be done by myself is where i can bring the phone and maybe have it fixed/backed up/unlocked whatever
Offline  
Old 05-17-2009, 07:59 PM   #6 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

luxur, get on a different PC and load Desktop Manager, and run the backup.

If you want to pay for it, contact Horizon Wirelesss in my sig below.
Offline  
Old 05-17-2009, 11:07 PM   #7 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i fail to see what your website has to do with my problem? ive been looking around, cant understand what you can do for me, id gladly pay for whatever
Offline  
Old 05-17-2009, 11:31 PM   #8 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Quote:
Originally Posted by luxur View Post
trying to find a support center in montréal, canada
Quote:
Originally Posted by JSanders View Post
If you want to pay for it, contact Horizon Wirelesss in my sig below.
Quote:
Originally Posted by luxur View Post
i fail to see what your website has to do with my problem? ive been looking around, cant understand what you can do for me, id gladly pay for whatever
Did you even click on the Horizon Wireless Link (it's not my website, by the way).

Then you might have noticed they are located near Montreal, which you asked.
Offline  
Old 05-17-2009, 11:41 PM   #9 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks i hadnt tought of clicking the montréal link as i thought it was only a unlocking website, but they say on the montreal link they can fix anything. Ill be sure to let you know.
Offline  
Old 05-17-2009, 11:49 PM   #10 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

You are welcome.
Offline  
Old 05-19-2009, 02:49 PM   #11 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How dumb is that: my password is actually: rxze not 3872!!!!! I still have a major problem with the phone, but ill start another thread
Offline  
Old 05-19-2009, 04:02 PM   #12 (permalink)
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Posts: 2,044
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by luxur View Post
How dumb is that: my password is actually: rxze not 3872!!!!! I still have a major problem with the phone, but ill start another thread
Was that a rhetorical question? It was suggested that you check for that in a previous comment.
__________________
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
Offline  
Old 05-19-2009, 05:20 PM   #13 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Quote:
Originally Posted by JSanders View Post
If you thought your password contained numbers, maybe you really had the alpha characters all the time and you never knew? Its happened many times on here by users who find out later their password was not what they thought it was.
Oh, like this.
Offline  
Old 05-20-2009, 03:05 AM   #14 (permalink)
New Member
 
Join Date: May 2009
Model: 9000
PIN: N/A
Carrier: Rogers
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As a matter of fact, the phrase:( maybe your password really isn't what you thought
it was). Resonated in my head all morning. But I was freaking so much about not
Being able to back up my phone and the fact it was battling a bug that kept
Freezing my phone not letting me do anything but answer calls, that I started panicing.
Brain stopped working!!! after a good night sleep I woke up and left for "Laval GSM repair"
And not 2 blocks from my house BOUMMM!!!! Realized I was really putting alpha caracters as my
Password. Learned a lot from this mistake, but unlike many of my past mistakes in life
, This lesson was free thanks to you guys.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.