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Old 05-18-2009, 09:18 PM   #1 (permalink)
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Default Windows Live Messenger password problem

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Hi everyone.
I got a windows live account with gmail, which i normally use in my computer and blackberry device. Yesterday i changed the password due to the common spam problems of MSN and now I cannot connect anymore from my BB.
Using my computer I've got no problem and I can access regularly.
But when I try to connect from the BB, it says that email address or password are not correct. I tried 100 times and i even reset the device.
Thanks for your help.
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Old 05-18-2009, 09:53 PM   #2 (permalink)
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Quote:
Originally Posted by andreabkk View Post
Hi everyone.
I got a windows live account with gmail, which i normally use in my computer and blackberry device. Yesterday i changed the password due to the common spam problems of MSN and now I cannot connect anymore from my BB.
Using my computer I've got no problem and I can access regularly.
But when I try to connect from the BB, it says that email address or password are not correct. I tried 100 times and i even reset the device.
Thanks for your help.

Try changing your password again, and don't reuse any symbols. I once used the "&" symbol in a password and had the same problem as you. After making a new password, all was well.
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Old 05-18-2009, 10:05 PM   #3 (permalink)
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Hi, thank you for your reply.
I did not use any symbols indeed.
I just use a combination of CAPITAL LETTERS numbers and small letters.
I would prefer don't change my password because it's my preferred one.
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Old 05-19-2009, 04:50 AM   #4 (permalink)
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make sure you are typing the capital letters (using the shift key) and the numbers (using the alt key) properly.
I have a password with numbers, caps and small letters and have no problem.
make sure its entering them correctly.
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Old 05-19-2009, 05:28 AM   #5 (permalink)
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Hi,thank you but check that the password is wrote properly is the first thing I did.
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Old 05-19-2009, 08:21 PM   #6 (permalink)
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I changed the password with a "smalllettersNUMBERS" and it worked but when I am online I don't have anymore my contacts. No contacts on line and no contacts off line!!!

Then I try again changing the password with the old one "CAPITALLETTERSnumberssmallletters" and I cannot connect again.
It says "email address or password not valid"

How can I uninstall Windows live messenger from the BB and then install it again?

Thank you
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Old 05-20-2009, 04:24 AM   #7 (permalink)
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Highlight WLM icon and click -menu-delete.
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