BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-13-2009, 07:30 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2009
Model: 9900
OS: 7.1.0.267
PIN: N/A
Carrier: AT&T
Posts: 259
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default My Left Convenience Key Is Dead

Please Login to Remove!

This is driving me nuts, guys. My left convenience key is absolutely dead. I go to Options, then Screen/Keyboard and set the Left Side Convenience Key Opens to any application or feature, Save my selection, and the damn button still does not work. Anyone have any ideas on how to fix?
Offline  
Old 06-13-2009, 07:38 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,745
Post Thanks: 16
Thanked 501 Times in 488 Posts
Default

Wirelessly posted (8820)

If you press hard, still doesn't work?
__________________
- Ira
Offline  
Old 06-13-2009, 07:50 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2009
Model: 9900
OS: 7.1.0.267
PIN: N/A
Carrier: AT&T
Posts: 259
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Quote:
Originally Posted by aiharkness View Post
Wirelessly posted (8820)

If you press hard, still doesn't work?
Nothing works. Maybe there is a particular way to press the key? I see three nubs on it.

Last edited by SmoothOperator : 06-13-2009 at 07:55 AM.
Offline  
Old 06-13-2009, 10:29 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2005
Model: 950
Carrier: T-Mobile
Posts: 185
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had volume keys go dead twice but not the convenience keys.

For some reason the buttons on the Bold were not well designed.
Offline  
Old 06-13-2009, 10:32 AM   #5 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,599
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Is it dead regardless of what you set it to open? If you haven't already, try it using different settings for what it is mapped to. If stays dead no matter what the mapping is, it is a hardware issue.
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 06-14-2009, 01:38 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
justajason's Avatar
 
Join Date: Jul 2005
Location: Florida
Model: 8310
Carrier: at&t
Posts: 224
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

I had that problem. and replaced the midplate.. And the buttons work now.. I believe its the connection from the plate to the mainboard. They get gunked up, and stop working..
Offline  
Old 06-14-2009, 10:54 AM   #7 (permalink)
Thumbs Must Hurt
 
joju58's Avatar
 
Join Date: Mar 2007
Location: NYC
Model: 9700
OS: 5.0.0.862
Carrier: at&t
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it also happens often after replacing bazel or trackball, if you did so, then try to tight screws it might help, if not then disassemble again and reassemble, it worked for me
__________________
Remember, if you ever need a helping hand, you'll find one at the end of your arm.
Offline  
Old 06-14-2009, 12:17 PM   #8 (permalink)
Thumbs Must Hurt
 
ruconscious's Avatar
 
Join Date: Jul 2007
Location: 916,206,209,212,787,210 area codes
Model: 9000
PIN: 249f5d58
Carrier: AT&T
Posts: 54
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

open that bad boy up and make sure everything is tight and in the correct place. i wouldn't stop there. pimp that mug out. new bezel, new track ball, hell new buttons... my bold is gold with a louis vuitton back. one of a kind baby...
__________________
Technology is the new religion. Twitter @OmariWorld
[/center]
Offline  
Old 06-14-2009, 10:55 PM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2009
Model: 9900
OS: 7.1.0.267
PIN: N/A
Carrier: AT&T
Posts: 259
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Got the problem figured out. There is a particular way the button must be pressed. For my Bold, I have to press the tob nub and hold it down for a half a second and release it. Pressing the center or lower nub does nothing. Do you guys have to press it the same way?
Offline  
Old 06-15-2009, 04:56 AM   #10 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

nope, i press the whole button with my thumb and it works.
no single nub pressing.
The nubs don't denote anything, like top for one action, bottom for another etc, its just the design of the button.

like the right key, has an indent down it.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 06-26-2009, 01:19 AM   #11 (permalink)
New Member
 
Join Date: May 2009
Location: Melbourne Australia
Model: 9000
PIN: N/A
Carrier: Telstra
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the same issue did you get it fixed if so how
Offline  
Old 09-22-2009, 07:49 PM   #12 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 158
Post Thanks: 3
Thanked 4 Times in 3 Posts
Default

I notice sometimes my keys will short out when I'm talking on my phone and sweating (at the gym, hiking etc) or even right out of the shower and my hair is still a bit damp.

Normally it'll dry out but this time I think I killed the key... AT&T will replace it at no charge as long as its under warranty (so they just told me) We'll see how that goes... :rolls eyes:

Nick
Offline  
Old 09-22-2009, 09:41 PM   #13 (permalink)
BlackBerry Extraordinaire
 
miamirulz29's Avatar
 
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jDMJeRk View Post
I notice sometimes my keys will short out when I'm talking on my phone and sweating (at the gym, hiking etc) or even right out of the shower and my hair is still a bit damp.

Normally it'll dry out but this time I think I killed the key... AT&T will replace it at no charge as long as its under warranty (so they just told me) We'll see how that goes... :rolls eyes:

Nick
Yep, any moisture that the bold is exposed to will ruin buttons.
__________________
This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
I didn't think so.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.