Originally Posted by 208GadgetGeek
yup. I checked. Volume isn't muted. I don't know what it could be
Ok, lets make sure we're on the same page. You're going into "profiles" and then clicking on advanced, edit, and the "profile" you want to change, and then clicking on BB Messenger alert? Then setting it to "tone", choosing the ring tone, and then volume something other than "mute"?