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Old 06-22-2009, 01:42 PM   #1 (permalink)
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Hello. I am running into a problem and I have been searching around this forum, but have not been able to see an exact issue/response. I have a Blackberry Bold and have a media card inserted. I have formatted the media card and have mass storage turned on. When I connect the Bold to my PC via the USB cable, and bring up Windows Explorer (or My Computer), I am able to only see the device memory folders (music, video, picture, etc.), but not the media card folders. I get the same issue when I run desktop manager as I am able to see the device memory folders, but not the media card folders. I am able to see the media card folders through the phone itself and am able to access the files on it via the phone, but not via the PC. I have the latest OS loaded. Any suggestions? Thanks.
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Old 06-22-2009, 01:45 PM   #2 (permalink)
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You probably have a drive letter conflict in Windows.
Go into Disk Management within Computer Management and check to see what drive letters you have assigned to the various storage devices attached to your computer.
My guess is the Media Card is trying to use a letter that is already assigned to something else.
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