BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General 9000 Series Discussion - Bold (
-   -   broken camera? (

AlexPhagan 06-26-2009 12:15 PM

Wirelessly posted

Whenever I try to use my bold's camera it shows different colored lines. Then whenever I hook it up to the charger and try it shows th picture but starts to make popping sounds. Anyone got ideas on what's wrong with it and what I should do?

jacobsaa 06-26-2009 12:16 PM

Did you try a battery Pull? Try pulling the battery for 30 seconds and then placing it back in the device. Try it after that and let us know if there any improvements.

AlexPhagan 06-26-2009 12:33 PM

Wirelessly posted

Nothing also forgot to mention that it turns off the phone whenever I press the shutter button

jacobsaa 06-26-2009 12:34 PM

How long have you had this phone? Did you buy it from AT&T or one of its authorized dealers?

AlexPhagan 06-26-2009 12:35 PM

Wirelessly posted

Got it 2 days ago and no unfortunately. I bought it unlocked.

AlexPhagan 06-26-2009 12:38 PM

Wirelessly posted

I have a feeling the battery is not supplying appropriate power to the device.

jacobsaa 06-26-2009 12:45 PM

That may be. Unfortunately, if it's unlocked, I'm guessing your carrier is someone other than a provider than regularly stocks and sells this device. If that is the case, then your provider will not have a "test battery" lying around the store for you to check your suspicions. The stores that will (AT&T for example) probably will not let you test the issue since you are not using their service.

Of course all this is simply a guess, and I suppose it's worth a shot, but I would avoid buying a new battery until you are able to ascertain that your suspicions are, in fact, true.

AlexPhagan 06-26-2009 12:48 PM

Wirelessly posted

I am currently with att but I needed to buy one unlocked incase I switched carriers. So if I go to an att store they may have a test battery.

jacobsaa 06-26-2009 12:51 PM

It's always worth a shot. Tell them you suspect the issue is the battery but want to make sure before you invest the money. They should be happy to help you.

AlexPhagan 06-26-2009 12:53 PM

Wirelessly posted

Thanks. I'll go and see if that's the case then post with the info on what happened

jacobsaa 06-26-2009 12:53 PM

Talk to AT&T and let me know what happens. They should help. Let me know if that turns out to be the issue.

AlexPhagan 06-27-2009 11:44 AM

Wirelessly posted

I haven't been able to go to the att store yet. But I will soon ill post whenever I get that chance.

jacobsaa 06-27-2009 11:51 AM

Sounds good.

All times are GMT -5. The time now is 03:16 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.