Hi-
I use my blackberry bold on a BES. I am having problems with my speaker not working. I decided to try a software upgrade to see if that would possibly fix the issue if it was software based. I went to try to do an over-the-air upgrade but I got an error, "Unable to send request for avaliable upgrades."
I did some research and found that people with BES can't use OTA unless their IT admin does the upgrade through the BES. So I decided to download the ATT upgrade from blackberry.com. It said it was the newest version. I downloaded it and installed it. The speaker still doesn't work.
The strange part is the blackberry desktop manager is saying I have the latest software installed eventhough when I look under teh about screen it says I have version v4.6.0.167(platform 4.6.0.217.) Can someone confrim if this is correct? It would make sense that I would have the latest version since I downloaded it and installed it, it just wouldn't make sense that it wouldn't list it on the abotu screen.

Thanks

that is the latest for you CARRIER.
the latest for the BOLD is 4.6.0.282 and can be found in the stickied thread in the Bold forum.

If I were you, I would talk to the BES Admin before you try to make any changes or upgrades to the OS, especially if this is a company provided BB. Some companies are really touchy when employs try to do things to their devices and circumvent IT Policies. For some it is grounds for termination.

I agree with Dub, if you screw something up. lol Just bring to IT first.