BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-15-2009, 05:39 PM   #1 (permalink)
New Member
 
Join Date: Mar 2009
Model: 9000
PIN: N/A
Carrier: att
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot seem to disable media encryption (.rem extension)

Please Login to Remove!

Hey everybody,

I am getting frustrated here to the point that I almost threw my BB so I am seeking an intervention of sorts.

I love my BB, but the camera is pretty useless for me because of the encrypted pictures. I searched this forum and googled around a bit and disabling media protection is supposed to stop pics from being saved as .jpg.rem. Unfortunately, it doesn't for me. I also tried to disable content compression, no dice. I spent 10 minutes going through every context menu and option on the device and I cannot figure out how to disable the encryption for the photos.

I have saved them to the device and to the media card. I have done soft and hard reboots. I use Linux, so the desktop software is a last resort (it requires using my fiance's Vista (shudder) laptop). I need the camera because I am taking pictures of the lab displays for school and I had to email (one at a damn time) 32 pictures to myself yesterday. It was a long, painstaking process that I do not want to repeat.

Am I missing something here? I am going to upgrade the OS because I am beginning to think there is a bug either in my thinking or in the os version I am running.

Software = 4.6.0.244
Platform = 4.0.0.203

Thanks
Offline  
Old 07-15-2009, 05:41 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Options > Memory > Encryption Mode, set to OFF.

There you go.
Offline  
Old 07-15-2009, 07:38 PM   #3 (permalink)
New Member
 
Join Date: Mar 2009
Model: 9000
PIN: N/A
Carrier: att
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

In options>Memory I have the option "Encryption Mode" set to None. That is how it has always been. It is under the Media card support option. The other available options are Device, security password and a combination of both. I tried setting it to password, then back again, just to make sure. no dice.

Last edited by jimmy the saint : 07-15-2009 at 07:40 PM.
Offline  
Old 07-15-2009, 07:57 PM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by jimmy the saint View Post
I am going to upgrade the OS because I am beginning to think there is a bug either in my thinking or in the os version I am running.
Software = 4.6.0.244
Platform = 4.0.0.203
This is indeed a known bug in that OS version.
Upgrade to .282
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 07-15-2009, 08:26 PM   #5 (permalink)
New Member
 
Join Date: Mar 2009
Model: 9000
PIN: N/A
Carrier: att
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks Penguin! I lost a few hours of my life trying to fix a bug! Where can I find known bugs for BB OS? I poked around the RIM site, they don't seem like the sharing type when it comes to much in the way of, well, anything.
Offline  
Old 09-19-2009, 03:34 AM   #6 (permalink)
New Member
 
Join Date: Sep 2009
Model: 9000
PIN: N/A
Carrier: Wataniya
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks sanders my problem has been solved
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.