I have googled this many times and it seems there is a problem with the speaker in some Bolds as it relates to the battery cover door.

Here is the porblem: The ringer, speaker phone, alarms, videos, and anything else with external sound is very very very low. Controlling the volume has nothing to do with it because you can turn the sound all the way up and its still the same very low sound. As soon as you open the battery cover door the sound returns to its normal/expected volume range. I have seen many suggestions and fixes where to stick pieces of paper to fix this problem.

My questions is does anyone have an actual picture of where the fix is supposed to be implemented in the back of the phone? Will also take a website link or detailed explanation of what location I need to implement a fix too.

Many Thanks!!!!!!!

i would like to know too, this problem is really anoying...
someone please adviseeee
thankks

My speaker function quit working all together on Saturday. I've spent the past 3 days trying to get someone to replace this phone, and no one wants to take responsibility.

Anybody have an answer??

I have to take the back cover off if I want to use the speakerphone or alarm function to wake me up in the morning!

If you have searched on this then you will have seen more than one thread on it. Solutions vary but they all put pressure on the speaker. The speaker has two pressure type contacts and they appear to loose contact pressure after time raising the impedance of the speaker and lowering the output. In my case, I removed the battery cover, battery and the back of the Bold. The back is secured with six screws. When the back is removed the speaker contacts can then be cleaned with a contact cleaner and bent slighly up to increase the speaker contact pressure. Do not use any abrasive on the contact as this will remove the plating material and increase the likelihood of corrosion.
The other solutions involve putting material (paper?) between the speaker and the back- either under the battery or on top of it. When the battery cover is put in place this puts pressure on the speaker and pushes it on the contacts.
Please note the first process (removing the back) will negate your warranty. If you have a warranty use it!
Jim

Jim, Thanks for the explanation now I clearly understand what you mean. I did do searches through these forums but couldn't understand how a piece of paper could help if opening the back helped. I figure why stuff more in there don't you want to alleviate the pressure instead of cramming paper and things in there.

But now I see by placing a piece of folded up paper in there creates more space between the battery and the cover by pushing the battery a little further away. This is the same concept as opening the battery cover to ebale the speaker to function. Maybe this space will be enough to allow the speaker to work.

I will test it out! Thanks!!!

I put a small piece if cardboard right below the top of the battery and my volume is way better than before. I have also read people are using a piece from an old credit card in the same location.

Hmm, would you be able to post a pic, im not understanding which way to place the paper/cardboard and where. I dont knwo if my situation is different because my speaker low volume only started after i turned my bold all white(white bezel,battery cover and keypad). Would this sollution still work for me do u think? So maybe during the quipment swap I did something wrong..
Thanks in advance!

Here is how I did it. I taped the carboard to the battery door in case I need to pull the battery to reset.

Thanks Rizzo!

Guys thank you this problem has been driving me nuts the bold has become an integral part of my life what a shame such a great deivice suffers from such a pathetic design fault.

Jim -

I went straight to your method & removed the back & bent the two pins slightly upward & my ring tone volume is back! I purchased a leather pouch off of eBay for my Bold, similar to the one that comes with the Curve (as I liked using that to carry my phone when I wore shorts) and I think that it was the problem. The only way to get the phone out of the leather pouch carrying case was to pinch it right where the speaker and earpiece is at. I noticed this after the ringer went bad that if I pinched it, it'd flat go out and when I released the pressure, it would come back, somewhat. This little tutorial on removing the back to fix worked! Thanks a bunch. Sure, my warranty is now void, but the 18 year old kids at the store had no idea what the problem was anyway!!

Many thanks -

Jon

I have been plagued with this problem as well for the last few months. tried all recommended fixes. took apart rebent pins (worked for a week). but spacer on battery (kind of worked but not really any pressure to problem area would make speaker cut to low again). seems problem as stated above is pressure from battery cover on light grey area that houses flash with speaker below. I keep my phone in my front pocket so it constanly is compressed. I found a way to completely aleviate the problem! kind of using the "credit card fix" but place tape or glue 2 - 1/2 inch pieces of an old card right above the battery on each side of the light grey area. do not place too high up or the back cover will not close properly. see pics. this works by not allowing the cover to come near problem area. Hope this helps.

Rick

my left speaker doesn't work and i disassembled my phone to see why. i used a multimeter to test the speakers and the left speaker is kind of dead and is no way to replace it :(

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