Originally Posted by miamirulz29
If you have the sim card, then just but it in the bold, and the start up wizard will transfer everything (not sure about sms though), then for music and videos, I am guessing you have an sd card, just put the sd card in the bold and everything should be there. If it is a new sim card, then put your contacts in outlook and the sync them back to your bold via desktop manager (not sure about sms).
Here's the thing, we are not able to navigate through the BB to check where the files we transferred. However, if we put the BB through usb and check on the pc...we can verify that all that needs to be transferred is there. We're a complete "idiot" with using a BB. thanks for your help!