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Old 07-23-2009, 03:46 PM   #1 (permalink)
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Default Red Asterisk wont appear on home screen?

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Hey,

I just got my new blackberry bold (9000) today and ive been personalising it etc and noticed that when i got a new sms, the red asterisk would appear on the messages icon on the home screen. Played around with it a bit more, and now the asterisk doesnt appear when i get a text ; it only appears when i go into menu. I have New Message Indictor on "Yes" but im not sure what else i have changed.

Any ideas?

Ceebs
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Old 07-23-2009, 04:02 PM   #2 (permalink)
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try putting it on "No" save changes. then put it back to "yes" save changes. then battery pull rawr!
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Old 07-23-2009, 04:04 PM   #3 (permalink)
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messages-options-general options - sms and e-mail boxes - combined
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Old 07-23-2009, 04:15 PM   #4 (permalink)
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darkamikaze - i tried your ideas and its still the same. I do get the small envelope next to the time near the top of the screen but just not on the icon. I still get it when i go to menu though. It could just be me being a noob!
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Old 07-23-2009, 04:19 PM   #5 (permalink)
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Welcome to the forums

I had a user with this issue with a bold as well.

Actually the icon wouldn't show on the home screen (screen with 5 icons), but it would show on the application screen (screen with all the icons) after pressing the menu button. I have found that if you highlight the icon, and select move, and move it; then it shows the asterisk.

To correct the issue, I upgraded his OS.
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Old 07-23-2009, 04:19 PM   #6 (permalink)
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did you change/install a theme? many times themes can mess the notifications up... especially the "zen" themes that allow you to put selected icons on the "front" page...
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Old 07-23-2009, 04:21 PM   #7 (permalink)
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Quote:
Originally Posted by fonejunkie View Post
did you change/install a theme? many times themes can mess the notifications up... especially the "zen" themes that allow you to put selected icons on the "front" page...
With the issue my user was experiencing, I thought this was the case. The Bold was new and only had the 2 stock themes. It did the same thing with both themes.
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Old 07-23-2009, 04:23 PM   #8 (permalink)
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I havent installed any new themes and i havent changed it from the theme it originally set for me.

I have moved some of my icons onto the home screen so i wondered if that was the problem. Ive tried that move thing too but it didnt work!

:(
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Old 07-23-2009, 04:31 PM   #9 (permalink)
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Update : I did what you said, like move the icon when i received a text. Now the astrisk appears (Hurrah!)

But...now it won't disappear after reading texts. I'm so bad with technology! Please forgive this and help me! lol
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Old 07-23-2009, 05:44 PM   #10 (permalink)
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Yep, same thing happened to me. Move the icon again and the asterisk disappears. You will need to upgrade your OS. The steps are in the sticky thread at the top of this forum.
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Old 07-23-2009, 07:13 PM   #11 (permalink)
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Wow, I didn't even know that a red asterisk was supposed to show up when you get a new message. Thanks for the fix.
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Old 07-24-2009, 01:31 PM   #12 (permalink)
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Quote:
Originally Posted by miamirulz29 View Post
Wow, I didn't even know that a red asterisk was supposed to show up when you get a new message. Thanks for the fix.
LOL!Weeeeirrrd.
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Old 07-24-2009, 02:19 PM   #13 (permalink)
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I dont know what i did but ive fixed it :D

YAAAAAAAAAAAAY!
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Old 07-27-2009, 11:15 PM   #14 (permalink)
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Quote:
Originally Posted by Ceebs View Post
I dont know what i did but ive fixed it :D

YAAAAAAAAAAAAY!
glad to see you have it worked out. that would be a very annoying problem to have.
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Old 08-09-2009, 04:03 PM   #15 (permalink)
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Wirelessly posted (Its All About the U!)

Quote:
Originally Posted by Ceebs
I dont know what i did but ive fixed it :D

YAAAAAAAAAAAAY!
Also feel free to check the BBFAQ link at top. I am glad youre problem is fixed
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Old 08-15-2009, 06:59 AM   #16 (permalink)
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Dear all please help

I have done all the above and its stll useless. I have reset my system to default, up grade the OS and everything everyone on the forum have advice. Now its seems worse. The asterisk comes on and don't go off even after I read the message, it only goes off when I do a reset. Please advice.
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Old 08-15-2009, 10:10 AM   #17 (permalink)
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What OS are you running on your device?
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Old 08-15-2009, 10:40 AM   #18 (permalink)
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Quote:
Originally Posted by jsconyers View Post
What OS are you running on your device?

I am running V4.6.0.282 (Platform 4.0.0235)
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Old 08-16-2009, 09:00 AM   #19 (permalink)
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Anybody can help??? This is the same issue I have with the Storm as well.
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