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Old 07-26-2009, 05:33 PM   #1 (permalink)
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Default can not acces mobile.blackberry.com

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when I try to access the mobile site at mobile.blackberry.com the site seem to not recognize the browser and throws out the following page:
"The BlackBerry HELP! website is designed for use with the BlackBerry browser. Learn more about BlackBerry here. For more information about BlackBerry visit BlackBerry. Copyright 2008 Research In Motion Limited, unless otherwise noted."


any ideas why?

im using the BB browser.
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Old 07-26-2009, 05:42 PM   #2 (permalink)
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Options > Browser Config > make sure Browser Identification is set to Blackberry
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Old 07-26-2009, 05:45 PM   #3 (permalink)
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Wirelessly posted

Its configurate like that already.
i dont know if it makes difference if im surfing with wifi??
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Old 07-26-2009, 09:10 PM   #4 (permalink)
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If you are using wifi, you have to use the hotspot browser.
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Old 07-27-2009, 01:19 AM   #5 (permalink)
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Wirelessly posted

Im usin hotspot browser.
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Old 07-27-2009, 02:58 PM   #6 (permalink)
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Try a battery pull, if that doesn't work, call your carrier, maybe its on their end.
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Old 07-27-2009, 03:33 PM   #7 (permalink)
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I aggree with above. Call carrier for tech support and shit. Most likley its on their end somehow. I am out of device ideas.
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Old 09-02-2009, 11:14 AM   #8 (permalink)
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I'm currently having the same problem. I've tried everything.
If anyone has any new ideas, I'd appreciate it.
TIA

P.S. jsconyers has been very patient and has been trying to help me out, but no luck yer. Thanks!
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Old 09-02-2009, 05:56 PM   #9 (permalink)
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Quote:
Originally Posted by anameli View Post
I'm currently having the same problem. I've tried everything.
If anyone has any new ideas, I'd appreciate it.
TIA
Me too...

:(
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Old 09-04-2009, 11:04 AM   #10 (permalink)
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Default me tooo

i am using hotspot browser, i have a wireless router at home and i'm browsing an my BB Bold. Everything works, i can see every page i've tried, but i cannot acces mobile.blackberry.com. I was trying to download yahoo messenger for BB from that page...anyone knows another place i can get it. (btw, i found the link on this forum, when i was searching Y! messenger )

thanks alot!

i have no ideea what the "carrier" is. I have bought the BB from a good friend, and i'm giving it as a gift to someone. I don't think there are carriers in my coutry :">

Last edited by rac : 09-04-2009 at 11:46 AM. Reason: update
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Old 09-04-2009, 04:53 PM   #11 (permalink)
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Quote:
Originally Posted by patilona View Post
when I try to access the mobile site at mobile.blackberry.com the site seem to not recognize the browser and throws out the following page:
"The BlackBerry HELP! website is designed for use with the BlackBerry browser. Learn more about BlackBerry here. For more information about BlackBerry visit BlackBerry. Copyright 2008 Research In Motion Limited, unless otherwise noted."


any ideas why?

im using the BB browser.
In which country are you?
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Old 09-05-2009, 03:24 AM   #12 (permalink)
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Quote:
Originally Posted by rac View Post
i have no ideea what the "carrier" is. I have bought the BB from a good friend, and i'm giving it as a gift to someone. I don't think there are carriers in my coutry :">
Ok, My bad....about the carrier thing. I had no ideea what it means...sry.. translation issue :"> I live in Romania...we have Vodafone, Orange and Cosmote. Currently the phone is connected to Cosmote carrier.

is it possible for the carrier to have anything to do with the internet connection? when i was trying to conect to mobile.blackberry.com i had no sim card inserted. Just WiFi connection. ...

sry .. 10x
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Old 09-05-2009, 04:14 AM   #13 (permalink)
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Quote:
Originally Posted by Mandel View Post
In which country are you?
This question is to Patilona... who started the thread.

I suspect you are browsing with a WAP connection, and do not have a full data plan.

Check with your provider.
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Old 09-05-2009, 12:51 PM   #14 (permalink)
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Quote:
Originally Posted by Mandel View Post
This question is to Patilona... who started the thread.

I suspect you are browsing with a WAP connection, and do not have a full data plan.

Check with your provider.
As an added info, I STILL cannot access the mentioned page.
I have 3G and WiFi, and I'm connected thru Cable & Wireless in Panama.
It seems to me it's about foreign countries users having issues.
I can access everything else just fine. It's only the mobile blackberry page.
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